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Buddypress disappeared?


  • ryannnlewis
    Participant

    @ryannnlewis

    I’ve had it on my site for a few weeks. My site was about to go live today, when I realized that Buddypress has completely disappeared. I tried to re download it and keep getting a message saying “Installation Failed: Destination Folder already exists” I tried going to plugins, editor, and it’s not there. Can someone walk me through how to fix this?

    ETA: I’m not good at this sort of thing so I will need any explanations of how to fix dumbed down as much as possible

Viewing 3 replies - 1 through 3 (of 3 total)

  • Venutius
    Moderator

    @venutius

    You need to get FTP access to your wordpress folders, go to wp-content/plugins and delete the buddypress directory, you should then be able to reinstall it.


    ryannnlewis
    Participant

    @ryannnlewis

    How do I get FTP access to my wordpress folders?


    Venutius
    Moderator

    @venutius

    you would need to know the FTP access details from your hosting provider and use an FTP app such as FileZilla to access and delete the folder.

Viewing 3 replies - 1 through 3 (of 3 total)
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