Topic: BuddyPress private messaging not working for admin account · BuddyPress.org

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BuddyPress private messaging not working for admin account

bbtrouble
Participant

@bbtrouble

5 years, 11 months ago

Hello, we’re having issues with BuddyPress private messaging on our site https://www.lightstalking.com/

We’re using Version 4.1.0 of BuddyPress running on WP 4.9.8

This issues happens only with an admin account – it’s impossible to send new private messages from an admin account to other users of forum.

When we try to do that, we get an error message (I attached a screenshot of it) – https://www.screencast.com/t/XoU5ZLRaAtf

Let us know if there’s anything to do about this.

Best regards,
LightStalking team

Viewing 4 replies - 1 through 4 (of 4 total)

Venutius
Moderator

@venutius

5 years, 11 months ago

The first thing to do would be to deactivate all other plugins apart from BuddyPress and see if the fault remains. If it does then you need to check if you have overloaded the file by looking in wp-content/themes/your-child-theme/buddypress/members/single/messages/compose.php, if this file exists then check permissions and file content, if it does not exist then check permissions of wp-content/plugins/buddypress/bp-templates/bp-legacy or bp-nouveau/buddypress/members/single/messages/compose.php

Venutius
Moderator

@venutius

5 years, 11 months ago

Also, try re-saving your permalink settings.

asr2230
Participant

@asr2230

2 years, 1 month ago

Hello. I know this is an old post, but I’m running into the same error right now. Did you ever find out the solution to this error?

asr2230
Participant

@asr2230

2 years, 1 month ago

To specify, I’m not even able to get to the compose page with an admin account. However, I am able to do so with a non-admin account.

Viewing 4 replies - 1 through 4 (of 4 total)

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