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BuddyPress private messaging not working for admin account


  • bbtrouble
    Participant

    @bbtrouble

    Hello, we’re having issues with BuddyPress private messaging on our site https://www.lightstalking.com/

    We’re using Version 4.1.0 of BuddyPress running on WP 4.9.8

    This issues happens only with an admin account – it’s impossible to send new private messages from an admin account to other users of forum.

    When we try to do that, we get an error message (I attached a screenshot of it) – https://www.screencast.com/t/XoU5ZLRaAtf

    Let us know if there’s anything to do about this.

    Best regards,
    LightStalking team

Viewing 2 replies - 1 through 2 (of 2 total)

  • Venutius
    Moderator

    @venutius

    The first thing to do would be to deactivate all other plugins apart from BuddyPress and see if the fault remains. If it does then you need to check if you have overloaded the file by looking in wp-content/themes/your-child-theme/buddypress/members/single/messages/compose.php, if this file exists then check permissions and file content, if it does not exist then check permissions of wp-content/plugins/buddypress/bp-templates/bp-legacy or bp-nouveau/buddypress/members/single/messages/compose.php


    Venutius
    Moderator

    @venutius

    Also, try re-saving your permalink settings.

Viewing 2 replies - 1 through 2 (of 2 total)
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