Topic: ‘Declined’ email wrongly sent to registrant · BuddyPress.org

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‘Declined’ email wrongly sent to registrant

@gyrus

Participant

2 years, 5 months ago

We’re experimenting with manually approving signups for the first time after starting to get too many spam signups.

Under Settings > General I’ve unchecked ‘Anyone can register’. Then, under Settings > BuddyPress > Options > Members Settings, I’ve checked ‘Allow visitors to request site membership’.

Now, when I fill in the registration form, an email is sent to admin asking them to approve the membership request. However, at the same time, an email is sent to the registrant saying, ‘Sorry, your request to join the site has been declined.’

If admin approves the request, the registrant then gets the email to activate their account and the process proceeds as normal. So, it’s all kind of working – except for this ‘Your request has been declined’ email, which doesn’t seem like it should be being sent.

All I can find related to this is this thread – https://buddypress.org/support/topic/membership-requests-email/ – which is actually about the fact that this email shouldn’t be sent to spam signups (seems reasonable). However, while that thread is about the email being sent after admin refuses approval, in my case the email is being sent even before disapproval.

Viewing 2 replies - 1 through 2 (of 2 total)

@kainelabsteam

Participant

2 years, 5 months ago

Hi @gyrus

You may can keep everyone register on your site. But you can disable e-mail activation for users. So they account will active if Admin approve it.

Use this snippet below :

https://gist.github.com/KaineLabs/c0dfe6d07c64c1ab0d34046e7853251a

Add it to the file “bp-custom.php” in the path “wp-content/plugins”.

Ps: if you didn’t find the file “bp-custom.php”, just create a new one.

@gyrus

Participant

2 years, 5 months ago

Thanks I’ve worked out how to disable that email. I don’t think this solves my initial problem – in theory this email should be active so it’s sent when an admin turns the request down. However, I kind of agree with the view in https://buddypress.org/support/topic/membership-requests-email/ – that usually when an admin turns a request down, it will be because it’s deemed to be spam. And thus the email shouldn’t be sent. So I’m OK with deactivating the email completely I think.

Viewing 2 replies - 1 through 2 (of 2 total)

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