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Error: username already being used

  • @yatesa01

    Participant

    We’ve recently started having an intermittent issue with new user registrations where they fill out their registration form and upon submitting, get an error, “Username already being used”

    They then iterate on the username and submit again, and continue to get the same error.

    The problem is that the username is not already being used and even though they are getting an error, their request for registration has been received, so we end up with duplicate registration requests.

    This error doesn’t seem to happen for everyone, which is making it harder to diagnose. I’m curious if anyone else has had this problem and has any insight into what is going on.

Viewing 1 replies (of 1 total)
  • @emaralive

    Moderator

    The standard message for BuddyPress (BP) is “Sorry, that username already exists!” which appears to differ from what you’ve indicated, perhaps you elaborate as to why there is a difference. Furthermore, additional info would be helpful, such as:

    • Is this is “single site” or “multisite” installation?
    • Is this the “standard” or “membership requests” registration process?
    • Can the assumption be made that BP 14.4.0 is currently installed?
Viewing 1 replies (of 1 total)
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