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Group Admin/Member connections just vanished


  • kalico
    Participant

    @kalico

    For reasons unknown, my Groups no longer have admins or, in some cases, members — according to the frontend of the site.

    (Note: this is a multisite with BuddyPress configured with the “root blog” constant.)

    On the backend, all the member connections still exist.

    For example, this group:

    http://beta.nrocnetwork.org/community/groups/nroc-member-groups/university-of-okoboji/members/

    You can see that there are two members in the group, but in the left nav, it says 0 members. And the user “NROC” is listed as the admin for this group on the backend, but as you can see, it says No Admins on the cover photo, where the admin’s avatar should be.

    We just noticed this problem a few minutes ago. Recent activity:

    – Earlier today, one of our staff was associating existing users with groups and making them the admin. She was testing each one, and didn’t notice anything unusual at the time. However, she may have overlooked it, as she was mainly working in the admin interface.

    – I updated one plugin (Super Socializer) that I haven’t used in a long time, and activated it in the same site as BuddyPress. It seemed to work until I tried to save its icon settings. Then I got a 500 error. I immediately disabled the plugin by renaming it, and everything was back to normal. I wouldn’t expect that plugin to have any connection with BP Groups.

    Any idea where to start? Maybe disable and reenable BuddyPress, or the groups component? I might start poking around….but any advice would be greatly appreciated, as I’m at a loss right now.

Viewing 3 replies - 1 through 3 (of 3 total)

  • kalico
    Participant

    @kalico

    Another test group:
    http://beta.nrocnetwork.org/community/groups/nroc-member-groups/eracebranford-adult-education/

    Has an admin on the backend, but no admin on the front end. No members (that’s legit).

    I tried adding a member to the group in admin. The member shows up on the front end (but still no administrators for the group, even though there is one in the backend).

    When I promote the new member to be an admin, the site reverts to showing no administrators at all. Both admins are still admins on the back end.

    I cannot demote the original admin to member on the backend.


    kalico
    Participant

    @kalico

    I tested by creating a new group. The new group has no admins on the frontend, but I am the admin on the backend.


    kalico
    Participant

    @kalico

    I solved this problem by rolling back to BP v 2.6.2. Further testing required to see if this is a bug, or a conflict with my set up.

    (Looks like I neglected to mention in my op that I was on v 2.7.0. Updated several days ago, and did not notice any issues until last night….but from the backups I’ve been looking at, it seems the problem must have cropped up immediately when I upgraded.)

Viewing 3 replies - 1 through 3 (of 3 total)
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