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Groups & Profile inaccessible to Participant Users


  • elucinda
    Participant

    @elucinda

    4 years, 2 months ago

    Just this weekend, all of a sudden users cannot access the groups they have been a part of for awhile. I could enter the groups from the key master account only, but not from participant level users. I try to click on Profile or Groups from participant level account and it just refreshes the same page, no error message, but also no going anywhere.

    http://www.idreamer.ca

    Help!

Viewing 3 replies - 1 through 3 (of 3 total)

  • andrew55
    Participant

    @andrew55

    4 years, 2 months ago

    I don’t think there was a BuddyPress update. Did you update any other plugins or themes recently? If so, I would try disabling these plugins and seeing if the issue still persists.


    elucinda
    Participant

    @elucinda

    4 years, 2 months ago

    Yes I disabled all other plugins and it was still a problem.
    It is the participant level accounts that can’t do anything, the key master can still access the groups.

    Lucinda


    andrew55
    Participant

    @andrew55

    4 years, 2 months ago

    I’m no expert, but do you have user roles plugin installed? I’ve had this act funny for me before, and I’ve had to reset to get permissions working right again.

Viewing 3 replies - 1 through 3 (of 3 total)
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