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How to get e-mail confirmation and join groups

  • @markashtonsmith

    Member

    I have a site with BuddyPress installed: http://www.iqmindware.com

    I have about 50 people showing up as users in Admin, but only 2 show up as registered users in BuddyPress!

    1. How do I get the e-mail confirmation to work? It doesn’t work at present.

    2. How do users subscribe to the different groups (which I’ve called ‘Apps’)? I can’t figure out how these groups get subscriptions – and obviously my users can’t. They have been set up as ‘public’.

    I’d really appreciate any help here as there are a lot of users who want to participate in a forum!

    Mark

Viewing 5 replies - 1 through 5 (of 5 total)
  • @aces

    Participant

    If your website email doesn’t work at all you may need an extra plugin. The codex suggests one here: https://codex.buddypress.org/troubleshooting/frequently-asked-questions/

    I use https://wordpress.org/extend/plugins/wp-mail-smtp/ which has a useful debugging feature….

    @markashtonsmith

    Member

    Many thanks – will try this.

    @markashtonsmith

    Member

    Sorry to report it doesn’t work.

    My account details on my server HostMonster are:

    Mail Server Username: admin@iqmindware.com
    Incoming Mail Server: mail.iqmindware.com IMAP: port 143, POP: port 110
    Incoming Mail Server: (SSL): host220.hostmonster.com IMAP: port 993, POP: port 995
    Outgoing Mail Server: mail.iqmindware.com (server requires authentication) port 26
    Outgoing Mail Server: (SSL): host220.hostmonster.com (server requires authentication) port 465
    Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
    Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

    I set the plugin up as SMTP Host: mail.iqmindware.com
    SMTP port: 26

    with no encryption or authentication.

    And I get this error message when I try a test to an e-mail address:

    The result was:

    bool(true)
    The full debugging output is shown below:

    object(PHPMailer)#192 (53) {
    [“Priority”]=>
    int(3)
    [“CharSet”]=>
    string(5) “UTF-8”
    [“ContentType”]=>
    string(10) “text/plain”
    [“Encoding”]=>
    string(4) “8bit”
    [“ErrorInfo”]=>
    string(143) “SMTP Error: The following recipients failed: mark.ashton.smith@gmail.comSMTP server error: Temporary local problem – please try later

    Any suggestions greatly appreciated.

    @mercime

    Participant

    I suggest that you need to isolate the mail problem. Deactivate BuddyPress and BP plugins. Make sure that your email confirmation is working in regular WordPress before activating BuddyPress. This could be something where you would need to contact your webhost’s tech support to resolve the issue.

    @markashtonsmith

    Member

    I can try this, but how would I do an e-mail confirmation check if it wasn’t through a BuddyPress registration form? How do I do this in regular WordPress (having deactivated BuddyPress)? Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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