Topic: Issues with Friends requests

Issues with Friends requests

werny
Participant

@werny

2 years, 2 months ago

I noticed some strange issues in friends request.

1) Wrong number of requests
In notification top bar it says there are 2 request.
But when I click there and check my friend request, there is only 1 there.
One request stays always there fixed in the top bar.
Why that?

2) Link directly to the request tab.
Why the link from the notification icon on the top right does not link directy to the friends-request-tab? Actually it links to my “friends list” and then I have to chage the tab to “Friends requests”

Viewing 18 replies - 1 through 18 (of 18 total)

werny
Participant

@werny

1 year, 5 months ago

This issue still is not resolved.
Many of my users say that they have a notification of a firend request.
But then at the end: no open requests there!

The same happens for new messages.

Anonymous User 18187419
Inactive

@anonymized-18187419

1 year, 5 months ago

Hi Werny, I had similar issues when using plugin “Block, Suspend, Report” , now resolved.
You are using this , yes/no?

werny
Participant

@werny

1 year, 5 months ago

Well, so you say that this plugin causes this error?
I tested it a few months ago but then I deactivated it again.
But still I had this issues.

Anonymous User 18187419
Inactive

@anonymized-18187419

1 year, 5 months ago

Werny, there was an issue with B-S-R letting users block friends & senders of pending friend-requests. But the friendship/pending-request was not automatically cancelled, which caused issues like those you are describing.

B-S-R have since corrected this issue.

If BSR is not activated on your site, that can’t be the problem.

werny
Participant

@werny

1 year, 5 months ago

Well as I told you: I had it a few months ago.
Then I deactived it beacuse I did not really like it.
But all users have pending requests they cannot respond to.

What should I do now?

The same happens to messages.
I use the better messages plugin.
It says you have unread messages, but in reality they are not there.

Anonymous User 18187419
Inactive

@anonymized-18187419

1 year, 5 months ago

Within the BetterMessages plugin, there is the option to “Allow users to block other users”.
If checked, then uncheck and see if that helps.

werny
Participant

@werny

1 year, 5 months ago

This option is disabled in my Better Messages settings.

Anonymous User 18187419
Inactive

@anonymized-18187419

1 year, 5 months ago

You have any other plugins active which give users any kind of blocking functionality?

Adriane
Participant

@combinc

1 year, 5 months ago

Hi there,

I have noticed a few strange things that has happened in the past month. I keep scratching my head in circles because I am not sure what happened.
So, the friendship button : Members can send a request, but no one (not even me the Admin can accept). I also tried through Accepting Groups and they can send and accept. Did Buddy Press make a user role for this function? I have User Role installed.

Also, please view live link:
https://combinc.com/members/meetingcombinc-com/?v=ba43077c0ac9
Adobe Img Link :
https://acrobat.adobe.com/link/review?uri=urn:aaid:scds:US:33b163a5-5124-47a0-b600-245b64fdf308
Where the profile nav bar is (slightly lowered from the profile pic)
First, I dunno how to change it, plus, a link Membership is there and hasn’t before.
And also why do I have /?v=ba43077c0ac9 At the end of every link?

I have taken all plug-ins which I do not use off. Still the same thing.

werny
Participant

@werny

1 year, 5 months ago

No other plugins!
I am afraid that the issue is because of the block/suspend/report plugin. I deactivated it after a while and also deleted it from the plugin list.
Maybe that also deleted also all the blocks of the different users?
But when I installed it again they should count again, or not?
What can we do here?

Anonymous User 18187419
Inactive

@anonymized-18187419

1 year, 5 months ago

@werny, if you think the BSR plugin is somehow still causing the issue then please contact the developer for advice.

werny
Participant

@werny

1 year, 5 months ago

I found out now and fixed it.
Thanks guys for all your support

Anonymous User 18187419
Inactive

@anonymized-18187419

1 year, 5 months ago

Werny, please post details of the solution/fix so that others can benefit if they are having similar issues.

werny
Participant

@werny

1 year, 5 months ago

I tried to activate the “WordPress Profile Synchronisation”
Its in the settings of Buddypress -> Options
After that all the pending friendship request are visibile again

Anonymous User 18187419
Inactive

@anonymized-18187419

1 year, 5 months ago

Thanks, good to know.

Rosso Digital
Participant

@roberthemsing

1 year, 3 months ago

@combinc We’ve got exactly the same issue. Do you have WooCommerce installed? Once we disabled the WooCommerce Core plugin the issue disappared.

We can see the same issue about the /?v=seriesofnumbersandletters being added at the end of urls but it doesn’t happen all the time… Not sure what this is about?

Rosso Digital
Participant

@roberthemsing

1 year, 3 months ago

@combinc actually just found out the /?v= is added by WooCommerce when you have ‘user geolocation (page cache support) enabled. This doesn’t have anything to do with BuddyPress.

If you disable the user geolocation with page cache support it fixes the issue!

angraa1
Participant

@angraa1

5 months ago

due to a bug in the BuddyPress plugin. The plugin is keeping track of the number of friend requests in the database, but it’s not displaying the correct number in the notification bar.