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@mentions interface doesn’t work

  • @chcsuter

    Participant

    Hi

    The New @mentions interface doesn’t work my website.

    I’m using dinamicX premium theme the suggestion panel, it doesn’t open.

    What could the problem be?

    Thanks in advance
    Best regards
    Christian Suter

Viewing 19 replies - 1 through 19 (of 19 total)
  • @henrywright

    Moderator

    Hi @chcsuter

    Do @-mentions work with the Twenty Fifteen theme activated?

    @chcsuter

    Participant

    HI

    with the Twenty Fifteen theme does not work

    @henrywright

    Moderator

    Which plugins do you have installed?

    @chcsuter

    Participant

    Advanced Random Posts Widget
    Akismet
    Duplicator
    If Menu
    WPBakery Visual Composer
    WP Simple Login Registration

    @chcsuter

    Participant

    @henrywright :you need the link of the site and the coordinates?

    @henrywright

    Moderator

    Try deactivating all plugins to see if the problem resolves itself. Perhaps deactivate them one-by-one, checking each time. The idea is to find out what piece of code has introduced the problem.

    @chcsuter

    Participant

    hi
    yo desactive todos los plugin y continua sin funcionar

    @chcsuter

    Participant

    hi

    sorry for the Spanish
    I disable all plug-and still does not work

    @henrywright

    Moderator

    Do you have a bp-custom.php file? Can you make sure to remove any custom code you have in that file if you have created it?

    @chcsuter

    Participant

    I never touch that file?

    when installing the theme may be that you have changed?

    @chcsuter

    Participant

    where directory is the file?

    @henrywright

    Moderator

    Unless you’ve created bp-custom.php yourself, you won’t have one.

    If you can verify that you’re using Twenty Fifteen, no plugins activated, and have made no custom code changes, then please feel free to open a ticket on Trac. Please provide the developers with as much info as you can (see here) and describe the problem you’re seeing in as much detail as you can. Also, feel free to reference this thread.

    @chcsuter

    Participant

    I’ll do a clean install of wordpress and the only thing I à enabled is the budypress to test

    @chcsuter

    Participant

    Hi

    I’ve just installed wordpress + buddypress

    http://img15.hostingpics.net/pics/917666Capturedcran20150126224242.png

    does not work on messages, but if on the notes

    http://img15.hostingpics.net/pics/758104Capturedcran20150126224645.png

    the site is
    http://gito.zz.mu/activity/

    username: gito1
    password: 1234

    Best regards

    (Topic modified by moderator)

    @danbp

    Participant

    Disabling search engine visibility in WP settings did the trick.

    To get @mention properly on group notice, read here please:
    https://buddypress.org/support/topic/how-to-mention/

    @chcsuter

    Participant

    hi
    really do not understand that I have to change and where the files are located

    you could explain me step by step I have to change

    THANKS

    best regards
    Christian Suter

    @chcsuter

    Participant

    it is possible to have an answer in Spanish or French?

    THANKS

    best regards
    Christian Suter

    @danbp

    Participant

    I answered you on http://bp-fr.net and directly on your test site.

    @mention was refactored a bit and works much better in version 2.2 (imminent)
    Wait a few hours if you still have trouble with this feature.

    @djpaul

    Keymaster

    No, @mentions was improved in 2.1. There are some tweaks in 2.2 for better compatibility on a mobile device, but nothing major.

Viewing 19 replies - 1 through 19 (of 19 total)
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