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myCred BP Group Leaderboard tab missing


  • results74
    Participant

    @results74

    I installed Buddypress 6.2.0 and myCred 1.8.12 on my website staracademics.online and they are working fine. Then I installed myCred BP Group Leaderboards. It is supposed to add a “Leaderboard” tab in the settings/Buddypress page. However, it is not appearing. myCred support said,”We have tested this on our staging environment with the WordPress v 5.5 and its working fine please have a look at the screenshot shared below. https://prnt.sc/u29nzp”.My theme support said, “So, this is a problem on your plugin, I did run a compatibility test and this plugin tab is also missing in the WP default theme, it points the problem for the plugin itself.” I deactivate all plugins one-by-one but still the problem persists. I also activate default theme “twenty-twenty” but the problem did not go away. Is the plugin itself the problem?

Viewing 1 replies (of 1 total)

  • results74
    Participant

    @results74

    Update:
    MyCred support,”You haven’t checked the User Group’s checkbox option that is why the leaderboard tab is not appearing on your site when we activated it the leaderboard tab appears.”
    Problem solved.

    Thanks.

Viewing 1 replies (of 1 total)
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