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New Members Not Getting Confirmation Email

  • I just set up my site and am testing. Everything seems to work until a new member signs up. Once they upload the gravatar and complete it states that the confirmation email has been sent. No email is sent to the members email inputed. Please help!

    Damien

Viewing 10 replies - 1 through 10 (of 10 total)

  • aces
    Participant

    @aces

    Does Ordinary WordPress email work?
    Some wordpress hosting requires an extra plugin to get email working, such as https://wordpress.org/extend/plugins/wp-mail-smtp/


    IdahoFallsNOW
    Member

    @idahofallsnow

    I am having the exact same issue as dbaden. Please advise.

    I did not know I had to set up email. I figured the website email I have would work. I installed the plugin you suggested but that is not working when I do a test. I called my hosting comp and they said I set it up correctly.. I don’t have any idea why the site won’t send an email out.


    aces
    Participant

    @aces

    Have you tested with the testing feature of wp-mail-smtp at the bottom of the settings screen?

    If you send an email to yourself it logs the whole process, successful or otherwise. That should give a clue as to where the problem is.

    If the log shows it was sent successfully did it go to a spam or trash folder?

    That log could be a bit too long to post here but it could be linked to…

    This seems to be a wordpress rather than buddypress issue so it might be an idea to ask on the wordpress.org forums or elsewhere such as http://wordpress.stackexchange.com/


    aces
    Participant

    @aces

    What web/email hosting do you use?

    Not that I would necessarily know one from another – but someone else might!


    aces
    Participant

    @aces

    Another thing occured to me – a plugin could have over-ridden the default settings.

    You could try the wp-mail-smtp test with all the plugins disabled and/or list the plugins here.

    The theme you are using might be an issue….


    aces
    Participant

    @aces

    Another thing occured to me – a plugin could have over-ridden the default settings.

    You could try the wp-mail-smtp test with all the plugins disabled and/or list the plugins here.

    The theme you are using might be an issue….

    I am using blue host. They looked at the code and said everything is fine on their end. I also did the testing but it is not working. I get info like this..
    SMTP server error: Temporary local problem – please try later

    220-We do not authorize the use of this system to transport unsolicited,
    220 and/or bulk e-mail.

    SMTP -> FROM SERVER:250 OK

    SMTP -> FROM SERVER:451 Temporary local problem – please try later

    SMTP -> ERROR: RCPT not accepted from server: 451 Temporary local problem – please try later

    Here is my Theme – BP Columns 1.2 by modemlooper
    Plugins
    ad Injection
    Akismet
    BP Group Hierarchy
    Buddy Press
    Buddy Press Group Email Subscription
    Contact Form 7
    DW Admin Footer
    Google Analytics
    Google XML Sitemaps
    GTranslate
    Really SImple Catcha
    Sexy Bookmarks
    SI Captacha Anti Spam
    WP Mail SMTP
    WP Super Cache
    WP Touch

    Thank you for your help!


    aces
    Participant

    @aces

    Well a quick google on gives this interpretation of the numbers: http://email.about.com/cs/standards/a/smtp_error_code_2.htm
    250 is successful
    451 is the problem….


    aces
    Participant

    @aces

Viewing 10 replies - 1 through 10 (of 10 total)
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