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Notification and a blank page

  • Profile photo of Dsvay
    Dsvay
    Participant

    @dsvay

    Hi,

    I noticed that as an admin of the page, I cannnot view any notifications. When I clicked on the notifications, it brought me to a blank page. However, all of the users can view them fine except me. Any helps out there is greatly appreciated.

    Dsvay

Viewing 10 replies - 1 through 10 (of 10 total)
  • Profile photo of Henry
    Henry
    Participant

    @henrywright-1

    @dsvay can you view your own notifications page?

    Each member’s notifications page can be viewed by that member only. For example, you can’t log in as Member X and view Member H’s notifications page.

    Profile photo of Dsvay
    Dsvay
    Participant

    @dsvay

    I can view other people notification but not mine.

    Dvsay

    Profile photo of JeffE
    JeffE
    Participant

    @jeffe

    Same problem here, when any of my users go to their Notifications page it is blank. I’m on latest BuddyPress release with BuddyBoss theme with no customizations.

    Profile photo of BuddyBoss
    BuddyBoss
    Participant

    @buddyboss

    Hey there, I’m the author of BuddyBoss. This is not the default behavior in the theme. Have you updated to the latest version? 3.0.6 put out a patch for notifications before BuddyPress 1.9 came out, and I have a feeling you’re using a version prior to that as that could cause a blank page without the patch. If you still have issues after updating head over to our support forums and TJ will happily help you out.

    Profile photo of betson
    betson
    Participant

    @betson

    Hi,

    I have the same problem. When we click the notifications link, a blank page is showing.

    Wordpress version : 3.8
    Buddypress : 1.9

    Pls help me

    Profile photo of BuddyBoss
    BuddyBoss
    Participant

    @buddyboss

    @betson Are you also using the BuddyBoss theme like JeffE, or another theme? If so, please update to a recent version of the theme and it’ll fix it immediately. If not, contact your theme author. We had this issue by previously making edits to /members/single/home.php. BP 1.9 added a call in there for the Notifications page, and since we had previously edited that template (overrode it within our theme) it caused the Notifications page to go blank. If you’re using another theme they possibly had the same issue, so possibly it’s the same solution.

    This is the line that fixed it:

    elseif ( function_exists('bp_is_user_notifications') 
    && bp_is_user_notifications() ) :
    bp_get_template_part( 'members/single/notifications' );

    That goes with all of the other template calls in the “item-body” div.

    Profile photo of JeffE
    JeffE
    Participant

    @jeffe

    @buddyboss I updated to 3.1.1 BuddyBoss theme and I now see the notifications page. Thank you.

    Profile photo of jakewho
    jakewho
    Participant

    @jakewho

    I am having a similar problem on my site (although I am using a different theme)…I hope there is a fix soon.

    Profile photo of JeffE
    JeffE
    Participant

    @jeffe

    I installed BuddyBoss 3.1.3 and now I get the blank Notifications page again. I had it working in 3.1.1.
    I’m on WP 3.8.1 and BP 1.9.2.

    Profile photo of JeffE
    JeffE
    Participant

    @jeffe

    @buddyboss my bad, when I installed 3.1.3 I did not remove the /members/single/home.php override from the BB theme. Just deleted that file and all is good.

Viewing 10 replies - 1 through 10 (of 10 total)
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