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[Resolved] Private messages to friends -> button disappeared


  • ctuxboy
    Participant

    @ctuxboy

    Hello,

    I have build a Social Network with BP.

    When I looking to my friends profiles the private-message-button is disappeared.
    How can friends send private messages to other friends?

    PS: When a profile is not a friend then the private-message-button shows correctly.

    Regards,
    Christophe

Viewing 13 replies - 1 through 13 (of 13 total)

  • shanebp
    Moderator

    @shanebp

    What theme are you using?
    Try switching to a WP theme like 2015 – if the problem is gone, then it’s something in your theme.


    danbp
    Moderator

    @danbp

    Hi @ctuxboy,

    What have you done before the button disappeared ?

    Activate wp_debug in wp-config.php and see if you get some error message.

    You may also test with one of Twenty theme, to see i it comes up with a strict WP standard theme.
    And also deactivate all plugins, except BP, and reactivate them one by one to eventually find a culprit.

    Control also your custom function if you added some in theme’s functions.php or bp-custom.php

    And of course, you’re encouraged to update to BP 2.3.3 ! 😉


    ctuxboy
    Participant

    @ctuxboy

    Hello,

    Thanks for the fast replies.

    The theme is a twentyfifteen child-theme.

    I follow yours advice.

    – First, remove the custom code in functions.php
    – updated to the latest BP
    – remove some custom bp-templates

    Here a Screenshot if not a friend. All buttons are showing perfect.

    Here a screenshot when he is a friend. Then only the de-friend button shows 🙁

    Strange problem.
    (http://www.dienstwissels.be/)


    danbp
    Moderator

    @danbp

    Sorry to ask this, but are Friend Connections and Private messaging enabled in BP settings ?

    What happend when you deactivate all plugins ?


    ctuxboy
    Participant

    @ctuxboy

    No problem. I appreciate your help 🙂

    I deactivate the plugins one-by-one.

    Also deactivate BP.

    All the BP settings are enabled in settings -> BP -> components

    or is there an other setting thati missing??

    Regards,
    Christophe


    danbp
    Moderator

    @danbp

    is there an other setting ? No other setting in BP.

    Deactivate the child and use original Fifteen while testing.

    – no error message ? No JS error in console (browser tool) ?

    A similar topic here, with other advice
    https://buddypress.org/support/topic/private-message-button-only-appears-sometimes/


    ctuxboy
    Participant

    @ctuxboy

    Hi @danbp,

    Ok, I try it tommorrow with the original twentyfifteen theme and looking for some other errors in the developer console.

    Regards,
    Christophe


    ctuxboy
    Participant

    @ctuxboy

    Hello,

    – I activate the original WP twentyfifteen-theme, and i see no errors in the developer console (Chrome browser)

    Is this an issue? Have more people this?
    Can i adding manually the private button links?

    This are the installed plugins:
    – All In One WP Security
    – Black Studio TinyMCE Widget
    – Bowe Codes
    – BP Registration Options
    – Bp Stickers
    – BuddyPress Members only
    – BuddyPress
    – Child Theme Configurator
    – Contact Form 7
    – Duplicator
    – Events Manager
    – FB like notification for buddypress
    – Loco Translate
    – Page Builder by SiteOrigin
    – Peter’s Login Redirect
    – Really Simple CAPTCHA
    – SiteOrigin Widgets Bundle
    – User Switching (deactivated for the moment!)
    – WP Statistics

    The strange thing is that all the buttons showing correctly in the user profiles when nothing a friend.

    (sorry for my bad english!)


    danbp
    Moderator

    @danbp

    One thing is sure: all buttons showing up on a default install of WP/BP using a Twenty theme.

    I recommand you built a local site where you can test your customization before applying them to live site.

    Use WAMPP or XAMPP or MAMPP and start with a clean WP/BP install + Twenty Fifteen, so you can see the buttons. Once ok, you test your original theme (not the child) as already told you by Shane.


    ctuxboy
    Participant

    @ctuxboy

    Ok, i give it a try.

    I do a clean install on my local machine.

    Regards,
    Christophe


    ctuxboy
    Participant

    @ctuxboy

    Hello,

    I find the problem.

    It works perfect in twenty fourteen theme but not in original twenty fifteen theme.

    Strange :-s

    Someone a solution? Or the same problem with twenty fifteen theme?

    PS: There are no messages in debug-mode!

    Regards,
    Christophe


    danbp
    Moderator

    @danbp

    Which is the problem you find ?
    Again, Twenty themes on a clean WP/BP install are working and you should see the button on 2014 & 2015.

    Can you test with different browsers ?


    ctuxboy
    Participant

    @ctuxboy

    Hi,
    I test it in Chrome and Firefox. The same problem.
    Ok, I switched to another theme and works perfect now!

    Regards,
    Christoohe

Viewing 13 replies - 1 through 13 (of 13 total)
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