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Register page keep refreshing


  • airsid
    Participant

    @airsid

    Hello,
    I run a free non-profit website that helps thousands of parents to help each other.
    When a new user tries to register the registration page is not submitted and is only refreshed. The boxes are all green except those of the password.
    I put the sweetsixteen theme and uninstalled all the plugins. I also allowed define (‘WP_DEBUG_LOG’, true);
    Can you please help me? I can give access rights if needed.

    You can try to register here.

    Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

  • Venutius
    Moderator

    @venutius

    The next step is to take a look at the error log, the easy way is to install an error log viewer such as BWS Error Log Viewer. Once you have that installed try registering then look in the log for entries at the same time as the registration attempt. That should reveal any PHP errors. Which BP Theme are you using? Look in Settings>>BuddyPress>>Options, the theme setting is in there.


    airsid
    Participant

    @airsid

    Thank you for helpling me.
    I did install the plugin and try to register.
    The log file still empty. No PHP errors.

    I’m using Astra child theme but I activated twentysixteeen theme now to find the problem.
    All plugins exept bbpress and buddypress are deactivated.


    airsid
    Participant

    @airsid

    I tested registration with bbpress only and it work fine.


    Venutius
    Moderator

    @venutius

    There’s two registration pages in BP these days, if I’m to test this I need to know which one to try. One is BP Nouveau, and other is BP Legacy.


    airsid
    Participant

    @airsid

    Here is the link to the registration page.

    I’m using BP Nouveau template pack.


    airsid
    Participant

    @airsid

    Do you need admin access?


    airsid
    Participant

    @airsid

    NB: now we know the problem is not from plugins or theme, i just reactivated all pluings and Astra theme so visitor don’t see an ugly website 😉
    Hope is not a problem for you?


    airsid
    Participant

    @airsid

    Sorry I have to go to bed, few hours left before childrens wake up.
    Please tell me how can I help so that you can help me?
    I really need to solve the issue, a reporter from a national french radio just contact me for interview 🙁


    Venutius
    Moderator

    @venutius

    Morning,

    I can confirm on your site hitting the register button takes me to the login page and no activation email is sent. However on my test system that’s not what happens, hitting registration takes you to the activation message. So something is different. You say it’s not a plugin or a theme, could it be you’ve overloaded the register.php file or added some custom code?


    airsid
    Participant

    @airsid

    Hello,
    Please find attached my plugins/buddypress/bp-themes/bp-default/registration/register.php content

    <?php get_header( 'buddypress' ); ?>
    
    	<div id="content">
    		<div class="padder">
    
    		<?php do_action( 'bp_before_register_page' ); ?>
    
    		<div class="page" id="register-page">
    
    			<form action="" name="signup_form" id="signup_form" class="standard-form" method="post" enctype="multipart/form-data">
    
    			<?php if ( 'registration-disabled' == bp_get_current_signup_step() ) : ?>
    				<?php do_action( 'template_notices' ); ?>
    				<?php do_action( 'bp_before_registration_disabled' ); ?>
    
    					<p><?php _e( 'User registration is currently not allowed.', 'buddypress' ); ?></p>
    
    				<?php do_action( 'bp_after_registration_disabled' ); ?>
    			<?php endif; // registration-disabled signup setp ?>
    
    			<?php if ( 'request-details' == bp_get_current_signup_step() ) : ?>
    
    				<h2><?php _e( 'Create an Account', 'buddypress' ); ?></h2>
    
    				<?php do_action( 'template_notices' ); ?>
    
    				<p><?php _e( 'Registering for this site is easy, just fill in the fields below and we\'ll get a new account set up for you in no time.', 'buddypress' ); ?></p>
    
    				<?php do_action( 'bp_before_account_details_fields' ); ?>
    
    				<div class="register-section" id="basic-details-section">
    
    					<?php /***** Basic Account Details ******/ ?>
    
    					<h4><?php _e( 'Account Details', 'buddypress' ); ?></h4>
    
    					<label for="signup_username"><?php _e( 'Username', 'buddypress' ); ?> <?php _e( '(required)', 'buddypress' ); ?></label>
    					<?php do_action( 'bp_signup_username_errors' ); ?>
    					<input type="text" name="signup_username" id="signup_username" value="<?php bp_signup_username_value(); ?>" />
    
    					<label for="signup_email"><?php _e( 'Email Address', 'buddypress' ); ?> <?php _e( '(required)', 'buddypress' ); ?></label>
    					<?php do_action( 'bp_signup_email_errors' ); ?>
    					<input type="text" name="signup_email" id="signup_email" value="<?php bp_signup_email_value(); ?>" />
    
    					<label for="signup_password"><?php _e( 'Choose a Password', 'buddypress' ); ?> <?php _e( '(required)', 'buddypress' ); ?></label>
    					<?php do_action( 'bp_signup_password_errors' ); ?>
    					<input type="password" name="signup_password" id="signup_password" value="" />
    
    					<label for="signup_password_confirm"><?php _e( 'Confirm Password', 'buddypress' ); ?> <?php _e( '(required)', 'buddypress' ); ?></label>
    					<?php do_action( 'bp_signup_password_confirm_errors' ); ?>
    					<input type="password" name="signup_password_confirm" id="signup_password_confirm" value="" />
    
    					<?php do_action( 'bp_account_details_fields' ); ?>
    
    				</div><!-- #basic-details-section -->
    
    				<?php do_action( 'bp_after_account_details_fields' ); ?>
    
    				<?php /***** Extra Profile Details ******/ ?>
    
    				<?php if ( bp_is_active( 'xprofile' ) ) : ?>
    
    					<?php do_action( 'bp_before_signup_profile_fields' ); ?>
    
    					<div class="register-section" id="profile-details-section">
    
    						<h4><?php _e( 'Profile Details', 'buddypress' ); ?></h4>
    
    						<?php /* Use the profile field loop to render input fields for the 'base' profile field group */ ?>
    						<?php if ( bp_is_active( 'xprofile' ) ) : if ( bp_has_profile( array( 'profile_group_id' => 1, 'fetch_field_data' => false ) ) ) : while ( bp_profile_groups() ) : bp_the_profile_group(); ?>
    
    						<?php while ( bp_profile_fields() ) : bp_the_profile_field(); ?>
    
    							<div class="editfield">
    
    								<?php if ( 'textbox' == bp_get_the_profile_field_type() ) : ?>
    
    									<label for="<?php bp_the_profile_field_input_name(); ?>"><?php bp_the_profile_field_name(); ?> <?php if ( bp_get_the_profile_field_is_required() ) : ?><?php _e( '(required)', 'buddypress' ); ?><?php endif; ?></label>
    									<?php do_action( bp_get_the_profile_field_errors_action() ); ?>
    									<input type="text" name="<?php bp_the_profile_field_input_name(); ?>" id="<?php bp_the_profile_field_input_name(); ?>" value="<?php bp_the_profile_field_edit_value(); ?>" />
    
    								<?php endif; ?>
    
    								<?php if ( 'textarea' == bp_get_the_profile_field_type() ) : ?>
    
    									<label for="<?php bp_the_profile_field_input_name(); ?>"><?php bp_the_profile_field_name(); ?> <?php if ( bp_get_the_profile_field_is_required() ) : ?><?php _e( '(required)', 'buddypress' ); ?><?php endif; ?></label>
    									<?php do_action( bp_get_the_profile_field_errors_action() ); ?>
    									<textarea rows="5" cols="40" name="<?php bp_the_profile_field_input_name(); ?>" id="<?php bp_the_profile_field_input_name(); ?>"><?php bp_the_profile_field_edit_value(); ?></textarea>
    
    								<?php endif; ?>
    
    								<?php if ( 'selectbox' == bp_get_the_profile_field_type() ) : ?>
    
    									<label for="<?php bp_the_profile_field_input_name(); ?>"><?php bp_the_profile_field_name(); ?> <?php if ( bp_get_the_profile_field_is_required() ) : ?><?php _e( '(required)', 'buddypress' ); ?><?php endif; ?></label>
    									<?php do_action( bp_get_the_profile_field_errors_action() ); ?>
    									<select name="<?php bp_the_profile_field_input_name(); ?>" id="<?php bp_the_profile_field_input_name(); ?>">
    										<?php bp_the_profile_field_options(); ?>
    									</select>
    
    								<?php endif; ?>
    
    								<?php if ( 'multiselectbox' == bp_get_the_profile_field_type() ) : ?>
    
    									<label for="<?php bp_the_profile_field_input_name(); ?>"><?php bp_the_profile_field_name(); ?> <?php if ( bp_get_the_profile_field_is_required() ) : ?><?php _e( '(required)', 'buddypress' ); ?><?php endif; ?></label>
    									<?php do_action( bp_get_the_profile_field_errors_action() ); ?>
    									<select name="<?php bp_the_profile_field_input_name(); ?>" id="<?php bp_the_profile_field_input_name(); ?>" multiple="multiple">
    										<?php bp_the_profile_field_options(); ?>
    									</select>
    
    								<?php endif; ?>
    
    								<?php if ( 'radio' == bp_get_the_profile_field_type() ) : ?>
    
    									<div class="radio">
    										<span class="label"><?php bp_the_profile_field_name(); ?> <?php if ( bp_get_the_profile_field_is_required() ) : ?><?php _e( '(required)', 'buddypress' ); ?><?php endif; ?></span>
    
    										<?php do_action( bp_get_the_profile_field_errors_action() ); ?>
    										<?php bp_the_profile_field_options(); ?>
    
    										<?php if ( !bp_get_the_profile_field_is_required() ) : ?>
    											<a class="clear-value" href="javascript:clear( '<?php bp_the_profile_field_input_name(); ?>' );"><?php _e( 'Clear', 'buddypress' ); ?></a>
    										<?php endif; ?>
    									</div>
    
    								<?php endif; ?>
    
    								<?php if ( 'checkbox' == bp_get_the_profile_field_type() ) : ?>
    
    									<div class="checkbox">
    										<span class="label"><?php bp_the_profile_field_name(); ?> <?php if ( bp_get_the_profile_field_is_required() ) : ?><?php _e( '(required)', 'buddypress' ); ?><?php endif; ?></span>
    
    										<?php do_action( bp_get_the_profile_field_errors_action() ); ?>
    										<?php bp_the_profile_field_options(); ?>
    									</div>
    
    								<?php endif; ?>
    
    								<?php if ( 'datebox' == bp_get_the_profile_field_type() ) : ?>
    
    									<div class="datebox">
    										<label for="<?php bp_the_profile_field_input_name(); ?>_day"><?php bp_the_profile_field_name(); ?> <?php if ( bp_get_the_profile_field_is_required() ) : ?><?php _e( '(required)', 'buddypress' ); ?><?php endif; ?></label>
    										<?php do_action( bp_get_the_profile_field_errors_action() ); ?>
    
    										<select name="<?php bp_the_profile_field_input_name(); ?>_day" id="<?php bp_the_profile_field_input_name(); ?>_day">
    											<?php bp_the_profile_field_options( 'type=day' ); ?>
    										</select>
    
    										<select name="<?php bp_the_profile_field_input_name(); ?>_month" id="<?php bp_the_profile_field_input_name(); ?>_month">
    											<?php bp_the_profile_field_options( 'type=month' ); ?>
    										</select>
    
    										<select name="<?php bp_the_profile_field_input_name(); ?>_year" id="<?php bp_the_profile_field_input_name(); ?>_year">
    											<?php bp_the_profile_field_options( 'type=year' ); ?>
    										</select>
    									</div>
    
    								<?php endif; ?>
    
    								<?php if ( 'url' == bp_get_the_profile_field_type() ) : ?>
    
    									<label for="<?php bp_the_profile_field_input_name(); ?>"><?php bp_the_profile_field_name(); ?> <?php if ( bp_get_the_profile_field_is_required() ) : ?><?php _e( '(required)', 'buddypress' ); ?><?php endif; ?></label>
    									<input type="text" name="<?php bp_the_profile_field_input_name(); ?>" id="<?php bp_the_profile_field_input_name(); ?>" value="<?php bp_the_profile_field_edit_value(); ?>" <?php if ( bp_get_the_profile_field_is_required() ) : ?>aria-required="true"<?php endif; ?>/>
    
    								<?php endif; ?>
    
    								<?php do_action( 'bp_custom_profile_edit_fields_pre_visibility' ); ?>
    
    								<?php if ( bp_current_user_can( 'bp_xprofile_change_field_visibility' ) ) : ?>
    									<p class="field-visibility-settings-toggle" id="field-visibility-settings-toggle-<?php bp_the_profile_field_id() ?>">
    										<?php printf( __( 'This field can be seen by: <span class="current-visibility-level">%s</span>', 'buddypress' ), bp_get_the_profile_field_visibility_level_label() ) ?> <a href="#" class="visibility-toggle-link"><?php _ex( 'Change', 'Change profile field visibility level', 'buddypress' ); ?></a>
    									</p>
    
    									<div class="field-visibility-settings" id="field-visibility-settings-<?php bp_the_profile_field_id() ?>">
    										<fieldset>
    											<legend><?php _e( 'Who can see this field?', 'buddypress' ) ?></legend>
    
    											<?php bp_profile_visibility_radio_buttons() ?>
    
    										</fieldset>
    										<a class="field-visibility-settings-close" href="#"><?php _e( 'Close', 'buddypress' ) ?></a>
    
    									</div>
    								<?php else : ?>
    									<p class="field-visibility-settings-notoggle" id="field-visibility-settings-toggle-<?php bp_the_profile_field_id() ?>">
    										<?php printf( __( 'This field can be seen by: <span class="current-visibility-level">%s</span>', 'buddypress' ), bp_get_the_profile_field_visibility_level_label() ) ?>
    									</p>
    								<?php endif ?>
    
    								<?php do_action( 'bp_custom_profile_edit_fields' ); ?>
    
    								<p class="description"><?php bp_the_profile_field_description(); ?></p>
    
    							</div>
    
    						<?php endwhile; ?>
    
    						<input type="hidden" name="signup_profile_field_ids" id="signup_profile_field_ids" value="<?php bp_the_profile_group_field_ids(); ?>" />
    
    						<?php endwhile; endif; endif; ?>
    
    						<?php do_action( 'bp_signup_profile_fields' ); ?>
    
    					</div><!-- #profile-details-section -->
    
    					<?php do_action( 'bp_after_signup_profile_fields' ); ?>
    
    				<?php endif; ?>
    
    				<?php if ( bp_get_blog_signup_allowed() ) : ?>
    
    					<?php do_action( 'bp_before_blog_details_fields' ); ?>
    
    					<?php /***** Blog Creation Details ******/ ?>
    
    					<div class="register-section" id="blog-details-section">
    
    						<h4><?php _e( 'Blog Details', 'buddypress' ); ?></h4>
    
    						<p><input type="checkbox" name="signup_with_blog" id="signup_with_blog" value="1"<?php if ( (int) bp_get_signup_with_blog_value() ) : ?> checked="checked"<?php endif; ?> /> <?php _e( 'Yes, I\'d like to create a new site', 'buddypress' ); ?></p>
    
    						<div id="blog-details"<?php if ( (int) bp_get_signup_with_blog_value() ) : ?>class="show"<?php endif; ?>>
    
    							<label for="signup_blog_url"><?php _e( 'Blog URL', 'buddypress' ); ?> <?php _e( '(required)', 'buddypress' ); ?></label>
    							<?php do_action( 'bp_signup_blog_url_errors' ); ?>
    
    							<?php if ( is_subdomain_install() ) : ?>
    								http:// <input type="text" name="signup_blog_url" id="signup_blog_url" value="<?php bp_signup_blog_url_value(); ?>" /> .<?php bp_blogs_subdomain_base(); ?>
    							<?php else : ?>
    								<?php echo home_url( '/' ); ?> <input type="text" name="signup_blog_url" id="signup_blog_url" value="<?php bp_signup_blog_url_value(); ?>" />
    							<?php endif; ?>
    
    							<label for="signup_blog_title"><?php _e( 'Site Title', 'buddypress' ); ?> <?php _e( '(required)', 'buddypress' ); ?></label>
    							<?php do_action( 'bp_signup_blog_title_errors' ); ?>
    							<input type="text" name="signup_blog_title" id="signup_blog_title" value="<?php bp_signup_blog_title_value(); ?>" />
    
    							<span class="label"><?php _e( 'I would like my site to appear in search engines, and in public listings around this network.', 'buddypress' ); ?>:</span>
    							<?php do_action( 'bp_signup_blog_privacy_errors' ); ?>
    
    							<label><input type="radio" name="signup_blog_privacy" id="signup_blog_privacy_public" value="public"<?php if ( 'public' == bp_get_signup_blog_privacy_value() || !bp_get_signup_blog_privacy_value() ) : ?> checked="checked"<?php endif; ?> /> <?php _e( 'Yes', 'buddypress' ); ?></label>
    							<label><input type="radio" name="signup_blog_privacy" id="signup_blog_privacy_private" value="private"<?php if ( 'private' == bp_get_signup_blog_privacy_value() ) : ?> checked="checked"<?php endif; ?> /> <?php _e( 'No', 'buddypress' ); ?></label>
    
    							<?php do_action( 'bp_blog_details_fields' ); ?>
    
    						</div>
    
    					</div><!-- #blog-details-section -->
    
    					<?php do_action( 'bp_after_blog_details_fields' ); ?>
    
    				<?php endif; ?>
    
    				<?php do_action( 'bp_before_registration_submit_buttons' ); ?>
    
    				<div class="submit">
    					<input type="submit" name="signup_submit" id="signup_submit" value="<?php esc_attr_e( 'Complete Sign Up', 'buddypress' ); ?>" />
    				</div>
    
    				<?php do_action( 'bp_after_registration_submit_buttons' ); ?>
    
    				<?php wp_nonce_field( 'bp_new_signup' ); ?>
    
    			<?php endif; // request-details signup step ?>
    
    			<?php if ( 'completed-confirmation' == bp_get_current_signup_step() ) : ?>
    
    				<h2><?php _e( 'Check Your Email To Activate Your Account!', 'buddypress' ); ?></h2>
    
    				<?php do_action( 'template_notices' ); ?>
    				<?php do_action( 'bp_before_registration_confirmed' ); ?>
    
    				<?php if ( bp_registration_needs_activation() ) : ?>
    					<p><?php _e( 'You have successfully created your account! To begin using this site you will need to activate your account via the email we have just sent to your address.', 'buddypress' ); ?></p>
    				<?php else : ?>
    					<p><?php _e( 'You have successfully created your account! Please log in using the username and password you have just created.', 'buddypress' ); ?></p>
    				<?php endif; ?>
    
    				<?php do_action( 'bp_after_registration_confirmed' ); ?>
    
    			<?php endif; // completed-confirmation signup step ?>
    
    			<?php do_action( 'bp_custom_signup_steps' ); ?>
    
    			</form>
    
    		</div>
    
    		<?php do_action( 'bp_after_register_page' ); ?>
    
    		</div><!-- .padder -->
    	</div><!-- #content -->
    
    	<?php get_sidebar( 'buddypress' ); ?>
    
    	<script type="text/javascript">
    		jQuery(document).ready( function() {
    			if ( jQuery('div#blog-details').length && !jQuery('div#blog-details').hasClass('show') )
    				jQuery('div#blog-details').toggle();
    
    			jQuery( 'input#signup_with_blog' ).click( function() {
    				jQuery('div#blog-details').fadeOut().toggle();
    			});
    		});
    	</script>
    
    <?php get_footer( 'buddypress' ); ?>

    airsid
    Participant

    @airsid

    DO you see something anormal?


    Venutius
    Moderator

    @venutius

    Hi there, that’s not actually your register.php file.

    The one for BP Nouveau is located in plugins/buddypress/bp-templates/bp-nouveau/buddypress/members

    However that’s not likely to be the issue as I’m using the same file.

    Look for a file in wp-content/themes/your-child-theme/buddypress/members

    Also see if you have custom code in wp-content/themes/your-child-theme/functions.php

    Also check to see if you have a file called `wp-content/plugins/bp-custom.php’

    These are places where custom code could be located, so worth checking.

    If these checks find nothing. How about switching to the BP Legacy theme to see if that works?

Viewing 12 replies - 1 through 12 (of 12 total)
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