Topic: Registration form doing nothing

Registration form doing nothing

thepofo
Participant

@thepofo

9 years, 1 month ago

I have a registration form running on http://charliemag.be/registreer/ installed according to all documentation. But somehow creating an account is not possible.
We installed an Ajax extension to test (behind the ‘Registreer’ button) and this one works correctly.

Deactivating the BuddyPress, and using the regular WordPress registration works also.

I have been trying to get this one working for the last 2 days without any results.

BuddyPress: 2.3.3
WordPress: 4.3
Tried in Twenty Sixteen, Fifteen: yes

Viewing 7 replies - 1 through 7 (of 7 total)

Henry Wright
Moderator

@henrywright

9 years, 1 month ago

Try disabling all plugins aside from BuddyPress. Sometimes a rogue plugin can interfere with the registration process.

thepofo
Participant

@thepofo

9 years, 1 month ago

Actually that did not resolve it for me. I deactivated all plugins except the ACF (I need it to run the site).

What did change, instead of jumping to the homepage on submit, it reloads the registration page. But no registration did happen.

Henry Wright
Moderator

@henrywright

9 years, 1 month ago

Can you try on a test install? It may be the ACF plugin and we need to rule that out.

On your test install, be sure there’s no plugins running aside from BuddyPress and have the TwentyFifteen theme activated. Also, remove any custom code you may have elsewhere such as bp-custom.php

thepofo
Participant

@thepofo

9 years, 1 month ago

Ok did that but no solution yet. I even wiped my whole functions.php file…

Henry Wright
Moderator

@henrywright

9 years, 1 month ago

I even wiped my whole functions.php file…

I’m not sure you needed to do that if using TwentyFifteen because only the TwentyFifteen functions.php file will be in force.

thepofo
Participant

@thepofo

9 years, 1 month ago

What would be another tip to get this solved?

Henry Wright
Moderator

@henrywright

9 years, 1 month ago

There’s something causing the registration form not to submit and that’s likely to be either a rogue plugin, theme or custom code you’ve introduced. The usual troubleshooting steps are to deactivate everything and work forward step-by-step, testing as you go. That’s the only way to determine where the problem has been introduced.

Viewing 7 replies - 1 through 7 (of 7 total)

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