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Registration Not Working / Page Refreshes

  • alexinzo



    I’m using Buddypress 3.2.0 in KLEO Theme on WordPress 4.9.8.

    I have an issue that appears every time when someone tries to register on my website: after completing the registration fields and hitting “Sign Up” button, the page refreshes and the process isn’t done properly.

    Sometimes the process is working: I can create an account but after that the issue appears again. It is like a 1/10 chance for the process to be done succesfully.

    I searched on the forum’s topics related to this question but I couldn’t find something to work and solve the problem for me.

    *I’m running a single-site.
    *My bp file in directory is named: “BuddyPress”

    Any ideas? I really hope you can help me!


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  • finn20


    Alexinzo, did you find any solutions? We are having a similar issue. When a new user signs up, enters their email, and then submits, screen turns white, holds there, needs to be refreshed, and returns to same page. The registration goes through but for the new user. New users are supposed to get an intro letter/auto email (with default password) after they sign up. But even though the new user is signed up, the auto email does not get sent to them to provide them their default password and the welcome letter. Have also been searching the forum any answers. Did you try directly contacting Buddy Press?

    Prashant Singh



    Please enable debug mode by changing define( 'WP_DEBUG', false); to define( 'WP_DEBUG', true );
    Then you will be able to see the error.


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