This will be possible with some custom code but is no trivial task and I doubt there’s anything currently available which will do this for you. Sorry if that’s not what you was hoping to hear 🙁
@henrywright thank you for you answer! Actually I couldn’t find anything that is related to what I’m willing to do.
I’m wondering is there is a way to check if messages has any answers and if no, then send a reminder to an email.
I believe it’s possible to make via custom function, but I have no idea how and where to start writing it.
Does anybody could help, to give me an idea where to start to write my custom code? How I can check if the message was answered or no?
If you want to do this I suggest that you’ll need to hire a developer, as in the original response “but is no trivial task ” There’s little point suggesting where to start as unless you have pretty good PHP skills and a good knowledge of how BP works this will be a struggle to achieve.
@arcangelgirl You may or may not take this as a starting point :
You may even politely submit a FR or Feature Request there to include
Users that has never answered to messages.
However, one more thing is not clear to me – you have said
“Is it possible to send a reminder to email to user which did not answer the message within 48 hours etc.?”
How can you be sure that they have on purpose not answered and may be repelled by reminders??