User profile page not showing
I’ve been using the user profile page for over a year ( …/students/(username)/ and the page no longer shows up … just a blank white page now, no 404 error, nothing. Any ideas on what might have happened? have the latest WP 4.9.8 and BuddyPress 3.1.0
i try to access my profile and it shows an error ‘Sorry, you are not allowed to access this page.’
why is this happening
I have the same issue with my profile. This is most likely in violation in EU law. All too often, it requires a legal suit to get things fixed.
I get the suspicion this is a dying project given the major issues with it (my installation was broken upon installation on a fresh-new, non-customized wordpress). It’s either in a phase where they lost the developers that were doing the real work or they are working on consulting gigs to sell commercial services for people who offer to pay to have BuddyPress. I’m not sure which is the case.
I’m disappointed. Even for free software, I expect better. Check the logical quality of your work before you submit a release. It’s not that hard. Computers aren’t magic, they are machines that respond to prescribed conditions. There are core utilities in Linux/UN*X that are basically unchanged in 25 years because they got it right early on and stuck with what worked well. Today’s developers lost track of that.
I found the error on my membership site, it was a conflict and error with the theme I use. I contacted the theme builder and they fixed the issue so its fixed on my site. What I did to find the problem was build a staging site so I could turn off plugins and the theme. When I changed the theme to another in the staging site, the profile showed again. Then I found an error in the php error log and could see it was an issue with my theme. Good luck to you, I hope you can find the issue in your site.
@bonjarvis – thanks for the update. It is most often the case that the error is caused by code outside of BP – but determining the cause can be tricky. Momentarily deactivating plugins and/or switching themes is a solid first step.
If somebody thinks they have found an actual bug, they can create a ticket here
I have the same issue. I am currently using an Avada theme. My user profiles were working perfectly fine. Now they are just showing a blank page. I have tried deleting the buddypress plugin and reinstalling it but that has not helped. I have checked the pages that buddypress creates but these are blank, when viewed through the backend of wordpress. Any help on this problem?
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