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WooCommerce conflict


  • sophietolar
    Participant

    @sophietolar

    3 years, 10 months ago

    Hi there,

    It looks like our WooCommerce account is sending a lot (sometimes hundreds) of emails per order. Some subscription renewal orders appear to have changed status from pending to completed dozens of times. The status changes, in turn, triggered entirely too many emails to be sent.

    WooCommerce has found that it is deriving from a plugin conflict with BuddyPress (and said other users have had this issue as well).

    Can you shed some light on this? This line was found in our error logs:

    BP_XProfile_Field::get_instance, BP_XProfile_Field->__construct, BP_XProfile_Field->populate

    Please help!
    Sophie

Viewing 4 replies - 1 through 4 (of 4 total)

  • shanebp
    Moderator

    @shanebp

    3 years, 10 months ago

    Please post the full error for this issue.


    sophietolar
    Participant

    @sophietolar

    3 years, 10 months ago

    I’m not really sure how to do that, but I can give you a link to the full error logs for those days:

    https://churchfuelresources.s3-us-west-2.amazonaws.com/June+5%2C+June+9.txt


    shanebp
    Moderator

    @shanebp

    3 years, 10 months ago

    Your log is full of database query errors.
    They seem to be caused by this plugin: WP_User_Frontend
    And those errors affect BP but are not caused by BP, afaik.
    You should ask the creators of WP_User_Frontend about your errors.
    The sending of emails does not seem to be related to this error – and is most likely also not a BP issue.

    [09-Jun-2020 20:37:10 UTC] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘WHERE id = 51’ at line 1 for query SELECT * FROM WHERE id = 51 made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘plugins_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, WP_User_Frontend->plugin_upgrades, current_user_can, wp_get_current_user, _wp_get_current_user, wp_set_current_user, do_action(‘set_current_user’), WP_Hook->do_action, WP_Hook->apply_filters, wplr97_->wplg67rg, wplr97_->wplkzu6r, wplt4j15::wplno56a, xprofile_set_field_data, xprofile_get_field, BP_XProfile_Field::get_instance, BP_XProfile_Field->__construct, BP_XProfile_Field->populate


    sophietolar
    Participant

    @sophietolar

    3 years, 10 months ago

    Just reached out to the creators of WP_User_Frontend. Thanks for your help.

Viewing 4 replies - 1 through 4 (of 4 total)
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