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New users but not one confirms emails

  • Avatar of FlipFl0p
    FlipFl0p
    Participant

    @flipfl0p

    Hi guys – I’m running the latest WordPress and Latest Buddypress with BBpress sitewide.

    Yesterday I had 20-30 new users signup to my site, they show up in the site activity but not one shows up in the Members Directory. Now I know this is because they need to click the activation code link in their confirmation email and login to become a member.

    I’ve tested the process by signing up myself and the email came to my inbox, so it didn’t go to Spam for me, I’m hoping this isn’t the problem for them either.

    Therefore I am stuck as how to proceed in order to encourage members to actually confirm and go on to use the site. It seems like somewhere between wanting to sign up and going through the process of joining I’m losing everyone.

    Has anyone else experienced this issue and if so how did you combat it?

    Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Avatar of @mercime
    @mercime
    Keymaster

    @mercime

    Avatar of FlipFl0p
    FlipFl0p
    Participant

    @flipfl0p

    Thank you for the recommendation.

    I tried that plugin yesterday however the limitations due to it’s navigation make it very difficult to use. For example I have 56 pages of members, you have to click all the way through to page 28 to reach those members then select the 10 on that page and choose send, then it refreshes all the way back to page 1.

    Plus it only resends an email which doesn’t seem to be prompting them to do anything anyway.

    Not sure how to proceed to be honest.

    Avatar of Slava UA
    Slava UA
    Participant

    @slaffik

    BP Registration Options.

    I think those users are spam. What usernames do they have?

    Avatar of FlipFl0p
    FlipFl0p
    Participant

    @flipfl0p

    I think you are correct, there’s 530 users now.

    Some of them have bot in the email name and many are from the same domain.

    What’s interesting is that the default forum role is being assigned to these users but not others and these users have their name field filled out whereas others don’t.

    What is the point of signing up for an account but then not confirming it to then spam the forum?

    Avatar of m.sunspirit
    m.sunspirit
    Participant

    @msunspirit

    in your word press dashboard on the “users” page you can select ‘page options’ near the top right and then show 200 results per page to make it easier to go through the users. I had this problem with a site and I would just ‘select all’ and then go through and un-select users that I knew were real people. . . Spam Sucks. . . Good Luck!

    Avatar of Roshan Roy
    Roshan Roy
    Participant

    @rprsupercar

    Yeah man,it’s probably spam..i had this problem then i activated a captcha plugin and i hoped for the best..it still didn’t work..so,i activated the honeypot trap.and that actually worked..just search for the buddypress captcha plugin

    Avatar of FlipFl0p
    FlipFl0p
    Participant

    @flipfl0p

    Thanks for the suggestions guys. I will give the Honeypot Trap plugin a try as I believe you are all correct and it’s spam.

    Think I’m going to go to BBpress forums only at first and then reintegrate Buddypress later as there’s a few too many complications with BP right now.

Viewing 7 replies - 1 through 7 (of 7 total)

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