Hi everyone,

this may be a different problem, so i posted this separately. New members are not getting the activation email for our new BuddyPress site.

WP 3.03 single user
BP 1.2.6
BP Album+ 0.1.8
AKismet 2.5.0

Default Template

Bluehost is the server

http://gardenfork.tv/forum/ which is a subdomain

This is a new install I did last week. I have not modified the template or files.

User data and posts imported from Ning, thanks to Boone

thanks again, eric.

[@alienjackhammer Participant 14 years ago]

I use Bluehost as well, and had similar problems… I tried just about everything, and the only thing I could do was use an SMTP plugin… This is the one I use: http://coffee2code.com/wp-plugins/configure-smtp/

Here are a couple things I learned, so you don’t have to bang your head as much as I did…

– use ‘localhost’ as the SMTP hostname in the config file
– Make SURE you are using an email address that is being hosted on Bluehost for the username/password

Good luck!

[@andrea_r Participant 14 years ago]

Are they not getting *sent* or are they not getting *recieved*? Becasue those are two separate issues.

Are you the admin getting email notifies? If yes, then you know the mails are getting sent.

If some users are not receiving emails, do they have hotmail or comcast addresses?

[@mercime Participant 14 years ago]

Bluehost problem https://codex.buddypress.org/getting-started/faqs/specific-faqs/

[@erochow Member 14 years ago]

the @alienjackhammer solution worked for me, using the Configure SMTP plug in.

i will check that FAQ as well, thanks for pointing that out.

[@thealchemist Member 14 years ago]

I have a problem where some are not being received – likely gone into junk folder – and the member needs a new activation setn. Is there a way for me to either re-send the activation email? or simply activate their membership from within the admin?

[@mercime Participant 14 years ago]

@thealchemist if your WP is multisite, you can use dsader’s plugin https://wordpress.org/extend/plugins/user-activation-keys/

[@thealchemist Member 14 years ago]

@mercime Thank You! I will look into it … right now its WP+BP not multi-site.

[@thealchemist Member 14 years ago]

@mercime … Converted my site to MultiSite on Thursday and installed the recommended plugin. No change. My guess is that this plugin work ONLY for multisite blogs that have been created, not overall users. I see this message when I click the link for the plugin “No user activation keys in $wpdb->signups.”