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Activation link doesn’t work

  • @nnc24

    Participant

    I hope you can help me I got an big error with my BP new user activating email.

    1. When register on my website, you have to fill in a form. CHECK
    Page: http://www.everybodychallenge.nl/my-ebc/login-aanmelden/

    2. Check your email to activate your account message page. CHECK

    3. Email received by user. CHECK

    4. Activate by email url. FAIL FAIL FAIL
    I got this mail: Thanks for registering! To complete the activation of your account please click the following link: http://www.everybodychallenge.nl/my-ebc/activeer-account/a8fc00a0677dc8851997a3d1e676159e/
    BUT NOW: when clicking on that link, nothing really happens. You get a redirect to the homepage and the account is not been activated.
    I see the this new user in my WP dashboard at Pending users (1). So now I have to manually activate all new users, i dont want that.

    Please can anyone help me fix this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • @nnc24

    Participant

    1. WordPress version: 4.2.2
    6. Buddypress version: 2.3.2.1

    @danbp

    Participant

    hi @nnc24,

    you have to read and to debug. As first test, activate 2015 theme and deactivate any plugin but BP. Put debug mode on true in wp-config during your test.

    Some related topics:
    https://buddypress.org/support/topic/user-activation-issue/
    https://buddypress.org/support/topic/new-user-registration-problem-invalid-activation-key/

    @nnc24

    Participant

    Hi danbp, thanks for your reply.
    But this is not exactly the same problem that I am having.
    I did read both topics but they are not really helpful for me, I still don’t know what to do now to fix this problem.

    I get the activation email but when I click on that link, nothing really happens. It redirects me to my homepage. So I dont even get a message if the activation failed or succeeded.

    Can someone please help me with a clear explanation what I need to do to fix this.
    THANKS

Viewing 3 replies - 1 through 3 (of 3 total)
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