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Bugs: in Latest Update ?


  • welshlamb10
    Participant

    @welshlamb10

    Hi,

    I’m using BuddyBoss theme. I’ve made an entirely private site.
    Since the latest BP update I’ve had the following issues:

    – Hidden groups are showing other groups posts in the activity feed (when scrolling down the page to ‘load more’). We don’t want any group feeds being available within other groups.

    – 404 Error for Posts page

    – BuddyBoss Media (upload image icon) no longer displays for certain mobile devices.

    Would appreciate support or advice?

    Thanks

Viewing 10 replies - 1 through 10 (of 10 total)

  • imath
    Moderator

    @imath

    Hi,

    First I’m sorry to read about these issues. I’ve just tested the first item of your list with latest BuddyPress, WordPress and Twenty Nineteen theme.

    I confirm that when I’m on the activity page of an hidden group and after scrolling down to load more activities, only the activities of this group are displayed.

    Have you tried to deactivate all plugins except BuddyPress, remove custom code, and switch to a Twenty “Something” theme to see if you still had the issue?

    About 404 on posts page, is it when you click on a the link of an activity relative to a page (meaning you activated the Site Tracking component and added some custom code to track the page post type) ?

    About BuddyBoss Media, have you tried to reach their support team ?

    FYI, this support topic explains how you can trouble shoot in case of issues, I advise you to read it.


    welshlamb10
    Participant

    @welshlamb10

    Hi @imath,

    Thank you so much for getting back to me. I’ve made contact with BuddyBoss and they have confirmed that it’s no theme issue.

    I have carried out the following:

    – Disable all plugins
    – Removed Custom functions.php on Child theme
    – Switched to Twenty Nighteen theme
    – Switched between BuddyPress Template Pack
    – Completed a BuddyPress repair

    The issue still persists.

    If I visit a hidden group then go to ‘activity’ scroll down to the bottom of the group ‘load more’. This will then load activity from other hidden groups.

    I’ve had to temporarily close the site until we have a fix.

    Appreciate your time and help.


    welshlamb10
    Participant

    @welshlamb10

    Hi @imath,

    How can I send the details requested on the link in your last post privately? I dom’t want to share all my server details and plugins publically?

    Thanks


    welshlamb10
    Participant

    @welshlamb10

    Hi @imath,

    I think I’ve found the issue ‘Hidden groups are showing other groups posts in the activity feed (when scrolling down the page to ‘load more’). We don’t want any group feeds being available within other groups.’

    This appears to only happen to users that are members of the groups.
    So you could be in a hidden group ‘A’ then scroll down to ‘load more’ then it displays content from hidden group ‘B’.

    I expect this is not meant to happen?

    Thanks


    imath
    Moderator

    @imath

    Hi @welshlamb10

    I’m sorry I can’t replicate what I’m understanding of your issue. Let’s be sharp in explanations!

    Here’s what I did.
    1/ Added a regular user to 2 hidden groups (A, B)
    2/ loggedin as this user.
    3/ Posted an update from Group A then being an admin I’ve edited the date of this update so that she appears when clicking on load more only.
    4/ As the regular user I’m going on Group B’s activity stream, click on load more multiple times and all I can see is activities from Group B.

    Could you:
    1/ Reproduce the bug on your site,
    2/ Note in details the different steps you did to reproduce it,
    3/ Share these details like I did above ?

    Thanks in advance.

    About BuddyBoss, I was speaking of this other issue: BuddyBoss Media (upload image icon) no longer displays for certain mobile devices. I can’t imagine a scenario where BuddyPress would be involved on the “upload image icon” vanishing for a Plugin output..


    welshlamb10
    Participant

    @welshlamb10

    Hi @imath,

    The issue I having:

    1) Logged in as user that is part of two or more hidden groups.
    e.g For this example hidden group A and B are names

    2) Visit hidden group A activity feed. Scroll to bottom ‘load more’

    3) This then loads content from hidden group A & B

    Hope this makes sense.


    imath
    Moderator

    @imath

    Thanks, that’s exactly what I’m doing with a fresh install of WordPress, BuddyPress and having the Twenty Twenty theme active and I can’t reproduce.

    The only explaination I see is there’s some custom code editing the query. Custom code can be:
    1- into the functions.php of the active theme or active child theme,
    2- into a /wp-content/plugins/bp-custom.php file,
    3- into any file located in the folder /wp-content/mu-plugins,
    4- into a plugin.

    That’s why we generally ask to deactivate all plugins except BuddyPress, switch the active theme to a Twenty “Something theme” and remove files of point 2 and 3.

    Reading our thread so far, you already did that testing right?


    welshlamb10
    Participant

    @welshlamb10

    Hi @imath,

    Correct. I have disabled all plugins. Removed custom code.
    There are no changes to /bp-custom.php or any folder for /wp-content/mu-plugins.

    I would be happy to give you access to the platform?
    Would you be able to send over an email address – so I can pass you login credentials?

    Many thanks


    imath
    Moderator

    @imath

    Hi I just sent you an email to the address you’re using with your BuddyPress account. I have detailled another approach in this email, because I think we should not work on production site.


    welshlamb10
    Participant

    @welshlamb10

    Hi @imath,

    Will get back to you via email. Appreciate the support.

Viewing 10 replies - 1 through 10 (of 10 total)
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