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Can you restore a deleted user?

  • Profile photo of ridecbrcom
    George
    Participant

    @ridecbrcom-1

    Somehow one of the members on my site had their email compromised. The person who got into their email account managed to find my site, reset the password for the account, get the new password, log in, and they deleted the user’s account.

    The problem has been solved with a password change on their email account, but now their member profile is gone, they don’t show up in my user’s panel on wordpress, but their avatar shows up on the bbpress forums so it’s pulling the information from somewhere.

    I welcome any suggestions or ideas, and thank you for taking the time to help.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Profile photo of Paul Gibbs
    Paul Gibbs
    Keymaster

    @djpaul

    If your server has backups of your MySQL database, you could restore it. Otherwise, no.

    :)

    Profile photo of ridecbrcom
    George
    Participant

    @ridecbrcom-1

    Hi @djpaul – Thanks for the response.

    I have backups of the database, but not really versed in mysql.. Is there a step by step restore guide out there or could you point me in the right direction on what to do next?

    Profile photo of @mercime
    @mercime
    Moderator

    @mercime

    @ridecbrcom-1 first, back up your current database. Then read this https://codex.wordpress.org/Restoring_Your_Database_From_Backup -> Using phpMyAdmin

    Profile photo of ridecbrcom
    George
    Participant

    @ridecbrcom-1

    @mercime The problem is, my backup is a few weeks old for the database and there has been a hell of a lot of information posted/added since then. Plus a bunch of new members.. Can I isolate the one member and re-establish their account only?

    Profile photo of Hugo
    Hugo
    Moderator

    @hnla

    Yes but you will need access to a graphical frontend for your DB i.e phpMyAdmin, you’ll then need to restore your backup to a new DB so that you can check the table rows, identify the user in question and copy the details of the fields into a new row in the user table of your production DB having FIRST backed up your current live DB for safety – not going to be an easy process if your not familiar with this sort of thing, perhaps there’s an easier route but can’t think of one at the moment.

    Profile photo of ridecbrcom
    George
    Participant

    @ridecbrcom-1

    I’ll look into it to see if it’s something I can tackle.

    If anyone has any easier routes, please chime in.

    Thank you all for your help thus far.

Viewing 6 replies - 1 through 6 (of 6 total)
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