Skip to:
Content
Pages
Categories
Search
Top
Bottom

Registration page does not work


  • Manuel5cc
    Participant

    @manuel5cc

    1. Which version of WordPress are you running? 4.4.1

    2. Did you install WordPress as a directory or subdomain install? Directory

    3. If a directory install, is it in root or in a subdirectory? Root

    4. Did you upgrade from a previous version of WordPress? If so, from which version? No

    5. Was WordPress functioning properly before installing/upgrading BuddyPress (BP)? e.g. permalinks, creating a new post, commenting. YES

    6. Which version of BP are you running? 2.5.1

    7. Did you upgraded from a previous version of BP? If so, from which version? No

    8. Do you have any plugins other than BuddyPress installed and activated? If so, which ones? Yes (list is long so I’ll detail if needed)

    9. Are you using the standard WordPress theme or customized theme? Pro theme

    10. Have you modified the core files in any way? No

    11. Do you have any custom functions in bp-custom.php? No

    12. If running bbPress, which version? Or did your BuddyPress install come with a copy of bbPress built-in? Not running

    13. Please provide a list of any errors in your server’s log files.

    14. Which company provides your hosting? Quijost

    15. Is your server running Windows, or if Linux; Apache, nginx or something else? Linux

    Register page does not work, it just reloads and erases password data. I have to note that I’ve tried it in Chrome and Firefox. In the first one it works properly, in the second one does not.

    I have tried to reproduce this with the Twenty Fifteen theme and it seems to happen in the same way.

Viewing 25 replies - 1 through 25 (of 26 total)

  • Henry Wright
    Moderator

    @henrywright

    8. Do you have any plugins other than BuddyPress installed and activated? If so, which ones? Yes (list is long so I’ll detail if needed)

    This is likely to be the issue. Sometimes a rogue plugin will cause problems. Your best bet is to deactivate each plugin, one at a time, and check to see if the issue gets fixed. As soon as the reg page begins to work, bang, you have your culprit.


    Manuel5cc
    Participant

    @manuel5cc

    I have tried deactivating all the plugins (except buddypress) but there was no “bang”. Still not working.


    Henry Wright
    Moderator

    @henrywright

    In that case it could be your theme?


    Manuel5cc
    Participant

    @manuel5cc

    I tried the plugins thing with my theme and with Twenty Fifteen but still happens.


    Henry Wright
    Moderator

    @henrywright

    Do you have code snippets in your functions.php file? Try removing those too then doing the same testing steps.


    Manuel5cc
    Participant

    @manuel5cc

    Functions.php contains a lot of code that the theme needs to work. It includes explicit compatibility with buddypress since the theme is served with it and is intended to work together. I am talking about Powermag btw http://themeforest.net/item/powermag-the-most-muscular-magazinereviews-theme/4740939

    The functions.php of Twenty Fifteen is empty


    Henry Wright
    Moderator

    @henrywright

    Do you have a bp-custom.php file? If so, make sure there’s no code snippets in that. The aim is to remove anything that might be causing the reg page to not work. I’ve tested on a fresh install running Twenty Thirteen and can’t reproduce the problem. Also make sure you’ve upgraded BP to the latest version.


    Manuel5cc
    Participant

    @manuel5cc

    There is no bp-custom file, and I have the last version of buddypress. Any other ideas?


    Henry Wright
    Moderator

    @henrywright

    I’m trying to think if there’s anything else you can check. Humm? Usually in cases such as this the problem is caused by either:

    • a plugin
    • your active theme
    • something inside bp-custom.php (if you have one)
    • something inside functions.php

    It’s strange things work in Chrome but not in FF. I’m wondering if the issue could be JavaScript related?


    Manuel5cc
    Participant

    @manuel5cc

    Since we have discarded all the possibilities, how can I check if it’s Javascript related?


    Henry Wright
    Moderator

    @henrywright

    Try doing everything together. So you should be testing under the following:

    • Twenty Fifteen
    • No plugins activated aside from BuddyPress
    • Nothing in functions.php
    • No bp-custom.php file
    • Latest WP
    • Latest BP

    That should make sure there’s no custom JavaScript running.

    To take things further you could test on a fresh database.


    Manuel5cc
    Participant

    @manuel5cc

    I am going to change my theme in a few days, I will try then and find if it was theme-related.


    r-a-y
    Keymaster

    @r-a-y

    Did you turn on registration on your WP install? See:
    https://codex.buddypress.org/getting-started/register-and-activation-pages/


    Manuel5cc
    Participant

    @manuel5cc

    Yes, it was activated. Moreover, the registration page worked fine until, some days ago, for apparently no reason, it stopped working.


    r-a-y
    Keymaster

    @r-a-y

    After reading your post some more, you say this problem only occurs in Firefox?

    If so, try purging your browser cache in Firefox and try again. Or try in a new Firefox profile.


    Manuel5cc
    Participant

    @manuel5cc

    It only occurs in Firefox to me. There are users that have reported this error in all browsers and for others works like charm in all. The error seems to be a little random or maybe it is computer-related.


    jrytesting
    Participant

    @jrytesting

    Hello, I had this same problem and this is how I fixed it. It was mentioned in this thread
    (https://buddypress.org/support/topic/bad-link-to-profile-edit/)
    that there may be a problem in the database table “wp_bp_xprofile_groups”. For some reason the first item id there is not “1” but something else. As you change the id to 1, everything works. Then it also shows the Profile details side Name field (required) in the registration page.

    Also there was a problem to edit profile, it went to “Page not found”. This gets fixed also now, now you can edit the fields.

    This seems to be some kind of bug in the installing process in some circumstances. I tested this by removing the BuddyPress and also deleting the BuddyPress database tables. They must be deleted manually, they wont get out by deleting the plugin.

    New installation put the first id number to “3” to “wp_bp_xprofile_groups” table. Even the group_id in the table “wp_bp_xprofile_fields” was “1” (after I activated some components in BuddyPress menu, before that the tables were empty) for the first field item. So now the field item and the group item never matched.

    Hopefully this helps someone. It seems that there are a lot of discussion of this problem, and this is a very annoying problem if you are really using BuddyPress.

    Basically the registering had a workaround for example by using plugin “Theme my login”. The registering also looks simpler as there is not that “extra” name field. It is however unknown how BuddyPress works without that name field. Well, but perhaps that is an another story.


    Manuel5cc
    Participant

    @manuel5cc

    there may be a problem in the database table “wp_bp_xprofile_groups”. For some reason the first item id there is not “1” but something else. As you change the id to 1, everything works.

    This doesn’t seem to be my problem as I checked the table and the first item’s id was 1.


    r-a-y
    Keymaster

    @r-a-y

    Are you using any caching plugins?


    Manuel5cc
    Participant

    @manuel5cc

    Are you using any caching plugins?
    
    

    Hummm yeah, I am using W3 Total Cache


    r-a-y
    Keymaster

    @r-a-y

    That’s your problem.

    Whitelist the register and activate pages in W3 Total Cache from caching.


    Manuel5cc
    Participant

    @manuel5cc

    Sorry I had a mistake, I am not running any cache plugins on this install, what I do have is Cloudflare caching but I already tried to deactivate the cache to test and it doesn’t seem to be the problem.


    beefi1123
    Participant

    @beefi1123

    Please tell me you ended up figuring this out. I am having the same issue.


    michaeljcheney21
    Participant

    @michaeljcheney21

    having same issue – anyone get to the bottom of this?


    hairspraybeautysalon
    Participant

    @hairspraybeautysalon

    I am also having the same issue a day ago, Please explain a bit more. Frankston Hairdresser

Viewing 25 replies - 1 through 25 (of 26 total)
  • You must be logged in to reply to this topic.
Skip to toolbar