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Reply to message failure


  • groston
    Participant

    @groston

    5 years, 8 months ago

    I just ran the following experiment on our site:
    User 1 private messages User 2, then User 2 replies to User 1: No problem
    User 1 private messages Users 2-3, then User 2 replies to User 1: No problem
    User 1 private messages Users 2-4, then User 2 replies to User 1: No problem
    User 1 private messages Users 2-5, then User 2 replies to User 1: No problem
    User 1 private messages Users 2-6, then User 2 replies to User 1: The following message is displayed: There was a problem sending that reply. Please try again.

    Can someone please suggest how to resolve this problem?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Prashant Singh
    Participant

    @prashantvatsh

    5 years, 7 months ago

    Have you tried this again or this happened once only?


    groston
    Participant

    @groston

    5 years, 7 months ago

    Short answer: Happens ‘every’ time

    Long answer: A user first noticed the issue. I was then able to recreate the problem on two more occasions, i.e., both times I tried sending to five or more users. I have no reason to think that this will not happen every time I try sending to five or more users.

Viewing 2 replies - 1 through 2 (of 2 total)
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