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[Resolved]”There was An error when creating the Topic” Un-fixable Problem


  • Virtuali
    Participant

    @gunju2221

    Hello, I have the basic buddypress installation. Everything on the site is working perfectly, except the unknown issue about the forums. Forum Creation Page, I fill everything out correctly, but the problem occurs when I try to create the topic. After I click the button, I know the problem is going to occur because I look in the web address bar, and it says: /samplegroupname/forum/topic// And it loads the page, with the error “there was an error when creating the topic” When I go to the bb forums setup in wp-admin, it does not matter if I click “set up a new bb installation”, or an existing, the problem persists.
    When I click on existing, it says the bb-config.php file is located here: /var/chroot/home/content/47/6114047/html ……Is this the right location? but how do I get to this area? I have no idea where it is.

    Please help solve this problem!!!! I will do whatever it takes.

Viewing 25 replies - 1 through 25 (of 39 total)

  • ajaxmac
    Participant

    @ajaxmac

    I’ve had a similar forum problem on one of my installs of BuddyPress – and I’ve not been able to solve it. But I haven’t tried very hard. I too am interested in any troubleshooting adice for this issue


    @mercime
    Keymaster

    @mercime


    Hugo Ashmore
    Keymaster

    @hnla

    Try, as admin, going into a /the group click on ‘admin’ select ‘Group Settings’ ensure ‘Enable Forum’ checkbox is checked and re save the page then try creating a topic.

    bb-config is generally located in the doc_root of a site.

    N.B can we not bump threads too soon, standard forum practices are followed – wait ~24 hours.


    Hugo Ashmore
    Keymaster

    @hnla

    I’m not telling you do anything I’m suggesting something to try :) and it’s ‘Save’ thats the important part not checking/unchecking the checkbox.

    I posted on this subject in another thread and outlined this possible solution and others, might be worth you doing a search through the site and seeing what other threads you can find that might help.


    @mercime
    Keymaster

    @mercime

    @gunju2221 we’re in trouble-shooting mode and just crossing out what could have happened to your installation. Sometimes it could be the simplest of things to an issue that requires creating a ticket in trac. All volunteers who help out in these forums asnwer based on what your posted. The more specific info we have on your install, the better. Moving on, have you tried deactivating other plugins except BuddyPress and tried creating a topic? There could be a conflict with plugin which has not been updated for BP 1.2.6.


    Hugo Ashmore
    Keymaster

    @hnla

    Also please refer back to my comment on where bb-config is meant to be located, confirm whether it is indeed in the place it ought to be – please make sure to check all the things we suggest as Mercime says this is troubleshooting mode and things need to be tried, confirmed or otherwise and crossed of the list, suggestions are based on what has been tried or not and lead on to alternate suggestions.

    Another little note never post your server path on a public forum it’s not a good idea to expose this sort of info just do /****/ on server path and leave in the web directory path info.


    Virtuali
    Participant

    @gunju2221

    @hnla, I apologize if I have a rude tone, It’s just I want to get this working! It’s been broken ever since I installed buddypress. :). I am quite confused on your suggestion of checking and un-checking the box, because I have tried all of the options. (un-check, and click save, recheck and click save) And they do not help the problem. And I cannot tell if the bb-config file is in the correct location, because I cannot find it in the first place, and I do not know if ” /var/chroot/home/content/47/6114047/html” is the correct location. (P.S, I am using the Arras Theme).

    @mercime, I have indeed deactivated all plugins other than bb, and bb template pack, nothing.

    And little more info on the problem, is I am not using the current version of BB, because the latest version just put me on more problems.

    And I know for sure it is not the theme that is causing the problem, because, as an experiment, I switched to the BB default theme! Forums still broken.

    AAARG!


    Hugo Ashmore
    Keymaster

    @hnla

    The forums component of BuddyPress i.e the forums available under / within ‘Groups’ is provided by a bundled copy of bbPress, so now the extra detail (this is why it’s so vital to supply all pertinent info from the start) you provide somewhat changes the nature of things:

    And little more info on the problem, is I am not using the current version of BB, because the latest version just put me on more problems
    <snip>because, as an experiment, I switched to the BB default theme!

    BB theme? do you mean BP theme?

    I think you are going to need to clarify – in detail – your site setup, so were clear on what were dealing with.

    So do we take it that you have installed a separate copy of BBpress? of so I suggest that you uninstall / deactivate it and re-run the buddypresss forum install as a fresh install, but I’m not 100% on that as I’m not sure really exactly how you have set things up @mercime may have some thoughts on this so best to wait for further input.

    You do need to establish how your site is set up, what paths and directories it uses and as to how you access them well that for most folk is normally via ftp and ftp connection will generally log you into your server root, that is the level above your doc root, you would then normally see a few directories listed. On a Linux server your doc root can variously take names such as html_docs, www, html_public, http_public, htdocs but it’s this directory, however named, that contains your main site files and in WP/BP case it holds the main config, index, and other startup files including bb-config. We can’t really tell you how you access your site that is really something you must work out, you must have got the files up there in the first place or was this one of those script installs?


    Virtuali
    Participant

    @gunju2221

    @hnla, sorry, by “BB” I mean BP. And no, I do not have a separate copy of Buddypress. All I did to test it out is deactivate the BP template pack, and activate the BP Default Theme, thinking that would for-sure fix the problem. It did not fix the problem, checking off the list that it is not the theme that is causing the problem. Another Solution I did try was deleting buddypress plugin, and completely reinstalling it. Still does not fix the problem. I have set up a new installation for the forums several times, and I am just so lost on where to go!!! :(

    More Information:
    What do you mean by site setup? (I will list anything)
    I am using Buddypress version: 1.2.5.2
    Arras Theme Version: 1.4.3.1
    I am using Godaddy Hosting. Godaddy Interface.
    Buddypress Related Plugins:
    BP-NotificationWidget
    BP Group Control
    BP Group Documents
    BP Group Reviews
    BP GTM System
    BP Profile Search
    BuddyPress Announce Group
    BuddyPress Better Pagination
    BuddyPress Community Stats
    BuddyPress Group Email Subscription
    BuddyPress Group Tags
    BuddyPress Like
    BuddyPress Links
    BuddyPress Moderation
    BuddyPress Share It
    Easy Albums – Buddypress users create and share images, video and audio albums – the easy way.
    Enhanced BuddyPress Widgets
    External Group Blogs
    RS Buddypress Activity Refresh
    TDLC Birthdays
    User Name Availability Checker for wordpress/buddypress

    (Yes, I did try deactivating them all)


    Virtuali
    Participant

    @gunju2221

    bump


    Boone Gorges
    Keymaster

    @boonebgorges

    @gunju2221 When I’ve had this problem in the past, it’s been because either the forum corresponding to a group didn’t get created, or the forum_id for the group didn’t get saved in the groupmeta table at the time of group creation (or whenever you enabled forums in that group). It looks like you are using a couple of plugins that tap into group creation (Group Control, Documents, Reviews, Email Subscription, etc.). Try temporarily deactivating them, and then *creating a new group with forums enabled*, and then posting in that forum. If it works, then you’ll have to pick through those plugins to see which one is causing the problem.


    Virtuali
    Participant

    @gunju2221

    Deactivated Every Single Group Plugin, Created New group, Forums still not working. It is not the plugins that are the problem.


    Hugo Ashmore
    Keymaster

    @hnla

    Enough already with those damned bumps pleeeeese :)

    Thank you for the info, as Boone advises above now please. fwiw in the other thread where I went over these issues I covered a little of what Boone mentions above, when hit this issue examining the pertinent DB tables showed that the forum_id hadn’t been created creating a fresh group and enabling a forum for it demonstrated that the process did work so that took me back to the advise earlier in re-saving the groups details to kick that forum_id into life.


    Hugo Ashmore
    Keymaster

    @hnla

    You still haven’t confirmed whether you have located your config file and that it has the right info and is in the right location!


    Virtuali
    Participant

    @gunju2221

    I cannot find the Config File, As mentioned before, I use Godaddy Hosting.

    I do not know where to go to find it! It would solve a ton of problems if I could.


    Virtuali
    Participant

    @gunju2221

    bump


    Hugo Ashmore
    Keymaster

    @hnla

    ?bump? we’re waiting on you aren’t we? did you try what Boone suggested? I’m thinking though it’s a possible issue with bb-config but you will need to try and locate that file, you must have some sort of access to your account? cpanel or plesk file manager that you can use to look through the directories, ftp?


    inkblottest
    Member

    @inkblottest

    gunju2221,

    After logging into your account directly from the GoDaddy.com website, or the GoDaddy hosting control panel (https://hostingmanager.secureserver.net/Login.aspx), go to the Hosting Control Center and choose the File Manager that brings up all of the files in your hosting account. The “html” folder should be first to come up already opened and will house all of your site’s content. Next click on the “wp-content” folder. Then click on the “plugins” folder. Then click on the “buddypress” folder (this is where all files and folders related to BuddyPress reside as it is truly just really a robust, and wonderfully awesome, plugin). Then click on the “bp-forums” folder. You will then see the bb-config.php file. I believe that is the one you are in search of, no? You can’t access this through the wp-admin on your website. It must be done through an FTP client, cpanel, or as I have described above.

    I know it’s irritating when a problem arises and holds you hostage while you pull out your hair looking for the solution, but instead of continuing the “bump” business, and further irritating the folks here, you can always try searching out your questions about WordPress/BuddyPress in Google, Bing, blogs, and other forums and so forth. I’ve literally found the answers to a majority of my past questions elsewhere than on here, though BuddyPress.org and it’s community is the obvious authority on all things BuddyPress. That’s certainly no slight on the terrific community of developers and volunteers here on BuddyPress, it’s just a fact. It is getting better though as time goes on.

    The rest of the BuddyPress community,

    A polite suggestion to the folks on here trying to answer questions that people have who aren’t quite as familiar with the product as you; Treat it like a car. Generally speaking, people don’t really need to know how it works, they just want to know how to drive it. Keep it simple, and forget about all of the tech jargon and mumbo-jumbo. For the location of the “bb-config.php” file, spell it out in the most direct and simplest of terms that you can muster, like I did above with a direct path to the file (think picture book). That’s it. It shouldn’t matter where your installation is hosted at as the basic files should all reside in the same place, unless you’ve moved them yourself after the install. This suggestion comes from a tech veteran who’s worked in IT over the past 20 years – mainframes, networking, hardware, software, web, etc.


    Hugo Ashmore
    Keymaster

    @hnla

    @inkblottest firstly thank you for attempting to help out on this thread – the config file needs to reside in the doc_root though.

    Secondly I can see why you felt the last paragraph was justified but I draw issue with many of it’s points and I’ll address them later but not on this thread as it will take it off topic – oh and I’m also a tech veteran and with considerable experience working on technical forums catering to both experienced and inexperienced ;)


    @mercime
    Keymaster

    @mercime

    @inkblottest said: `Then click on the “plugins” folder. Then click on the “buddypress” folder (this is where all files and folders related to BuddyPress reside as it is truly just really a robust, and wonderfully awesome, plugin). Then click on the “bp-forums” folder. You will then see the bb-config.php file.`

    Actually, the bb-config.php file generated via internal forum installation by BuddyPress is located by default at the root of domain/subdomain/subdirectory where you installed WordPress. In other words, bb-config.php is at the very same level where you normally find wp-config.php file and the wp-content, wp-admin, and wp-includes folders. But thank you for trying to help out.

    Edit- hnla, you type fast :-)


    Hugo Ashmore
    Keymaster

    @hnla

    :) first time anyones said that


    Virtuali
    Participant

    @gunju2221

    @hnla @inkblottest, and @mercime, Mercime, is correct. The Bb-config file located in the buddypress folder is not the location I am looking for. As stated on the first page 2 times, it is in /var/chroot/home/content/47/6114047/html, which I have no blues clues where that is.
    Should I put the code of my BP-config file on here so someone so so kindly could check for any errors?


    @mercime
    Keymaster

    @mercime

    @gunju2221 what I wrote is the same thing that @hnla said, at doc_root in layman’s terms :-)
    Paste content of your bb-config.php at http://buddypress.pastebin.com/ and post the generated pastebin URL back here.
    P.S. Why are you using @hotforwords‘ avatar? A fan?


    @mercime
    Keymaster

    @mercime

    Before anything else, Delete your bb-config.php at pastebin. My bad, I should have mentioned that you should replace MySQL info and Auth keys etc with xxxxxx


    Virtuali
    Participant

    @gunju2221

    I deleted, but I am not sure what you mean? :s

    What do I do with the code?

Viewing 25 replies - 1 through 25 (of 39 total)
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