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Standard profile fields cleared on BP profile save


  • ninjini
    Participant

    @scoobydoobydoo

    When a new user is registered the following fields are filled in: ‘First Name’, ‘Last Name’, ‘Nickname’, ‘Display name publicly as’. When you check these fields upon user creation they have values in them. Now when the user logs in for the first time and updates their profile e.g. adds an avatar etc and saves… those fields mentioned above are cleared, leaving them blank. Is this a bug?

Viewing 8 replies - 1 through 8 (of 8 total)

  • @mercime
    Moderator

    @mercime

    @scoobydoobydoo I’ve seen this issue before with old BP version and another one with a theme which has not been updated for some time. What are your WP/BP versions? Are you using BP Default theme?


    ninjini
    Participant

    @scoobydoobydoo

    Thanks for your reply. I’m using the latest versions of WP and BP but my theme is not standard and I’m using the template plugin. Is there a way I can fix my template?


    @mercime
    Moderator

    @mercime

    The issue was fixed in BP 1.6 https://buddypress.trac.wordpress.org/ticket/4362 Could you check your wp-content/plugins/buddypress/bp-xprofile/bp-xprofile-classes.php to check if your BP was upgraded properly?


    ninjini
    Participant

    @scoobydoobydoo

    Thanks for your reply @mercime

    I’ve opened that file but what am I looking for? There’s no version info in here. Thanks


    @mercime
    Moderator

    @mercime

    Just check in your file that per link I posted, the line of code with the green highlight is there


    ninjini
    Participant

    @scoobydoobydoo

    Thanks I checked for that line of code in green highlight and it is present, so am using the latest version. It seems that some things are missing from my non-standard template then? I have the BuddyPress Template Pack and everything seems otherwise ok. I have no idea how to troubleshoot and fix this. Any ideas?


    danbpfr
    Participant

    @chouf1

    have you correctly installed BP ?
    Read here: https://codex.buddypress.org/user/setting-up-a-new-installation/installation-wizard/

    If you use only the BP’s profile component, somewhere it’s like using a hammer to kill flies. 🙂

    nina


    ninjini
    Participant

    @scoobydoobydoo

    Yes I installed it correctly thanks 😀

     

     

Viewing 8 replies - 1 through 8 (of 8 total)
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