Topic: Avatars aren’t shown after the upgrade

Avatars aren’t shown after the upgrade

Ali Erkurt
Participant

@alierkurt

13 years, 9 months ago

Hi. I know there are other topics about that issue but this is new. Because I tried everything to solve that avatar issue but it still has a problem.

I’ve upgraded to 1.2.5 from 1.2.4.1 and now some of the group and member avatars are gone.

I tried to fix with .htaccess but it didnt work.

How can i solve that? thanks.

Viewing 25 replies - 1 through 25 (of 55 total)

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Ali Erkurt
Participant

@alierkurt

13 years, 9 months ago

Nope… I tried the other solutions but can’t see some of the member and group avatars. How can I fix that?

Ali Erkurt
Participant

@alierkurt

13 years, 9 months ago

OK, I’m trying to fix it for 7 hours. Can anyone help me please? I couldnt solve it

paulhastings0
Participant

@paulhastings0

13 years, 9 months ago

Well, we had the problem with 1.2.4.1 (avatars weren’t showing up on user’s blogs, just gravatars) but the upgrade to 1.2.5 fixed it. Is it possible that you had some code in your theme’s funtions.php file or your plugins/bp-custom.php file?

Ali Erkurt
Participant

@alierkurt

13 years, 9 months ago

I’ve cleared the codes in functions.php and bp-custom.php

It just happened today after I upgraded from 1.2.4.1 to 1.2.5

It happened suddenly and I’m triyng to fix it for hours
I had to close my site down until I solve it. Tsk tsk…

Ali Erkurt
Participant

@alierkurt

13 years, 9 months ago

When I check it from phpmyadmin, I see all avatar URL’s are: blogs.dir/1/files/1/

Second “1” must be group id. But it’s not…

paulhastings0
Participant

@paulhastings0

13 years, 9 months ago

What version of WP are you using and is it MU, MS or SU?

Ali Erkurt
Participant

@alierkurt

13 years, 9 months ago

I’m using WP 3.0 and BP 1.2.5

r-a-y
Keymaster

@r-a-y

13 years, 9 months ago

Did you upgrade from WPMU?

FYI, I deleted your other forum posts from the other thread. Please do not hijack other people’s threads!
Thanks!

Ali Erkurt
Participant

@alierkurt

13 years, 9 months ago

@r-a-y Thanks.

I upgraded it last week and didn’t have any problem. I had the missing avatar problem today when I upgrade from 1.2.4.1 to 1.2.5

r-a-y
Keymaster

@r-a-y

13 years, 9 months ago

I upgraded it last week

What is “it”? Did you upgrade from WPMU to WP 3.0? I’m not talking about BuddyPress.

Ali Erkurt
Participant

@alierkurt

13 years, 9 months ago

Yes. I upgraded WPMU to WP 3.0 last week.

r-a-y
Keymaster

@r-a-y

13 years, 9 months ago

Okay, then follow the guide from the previous thread I mentioned:
http://developersmind.com/2010/06/17/upgrading-wordpress-mu-2-9-2-to-wordpress-3-0/

Read and implement everything.

Chances are you’re missing the .htaccess edit and moving /wp-includes/ms-files.php to /wp-content/.

Ali Erkurt
Participant

@alierkurt

13 years, 9 months ago

@r-a-y I tried to move and edit .htaccess but nothing changed. When I upgraded BP 1.2.5, I refreshed the page and couldn’t see the avatars.

What else should I do?

r-a-y
Keymaster

@r-a-y

13 years, 9 months ago

The guide didn’t tell you to move the .htaccess file. You need to edit it.
Read the “Update Rewrite Rules” section in the guide again.

The guide also told you to move /wp-includes/ms-files.php to /wp-content/.

Ali Erkurt
Participant

@alierkurt

13 years, 9 months ago

My bad.. Sorry for my English. I tried to edit .htaccess and move ms-files.php into wp-content. I replaced the code in my .htaccess and nothing changed. It didn’t work. But I worked for my beta site when I upgraded there.

I also have a beta site. When I upgraded WP MU to WP 3.0 and BP 1.2.4.1 to BP 1.2.5, everything was fine. And beta site still works stable. But root site has problems…

Ali Erkurt
Participant

@alierkurt

13 years, 9 months ago

Yes Ray. Avatars were working before I upgrade to 1.2.5 from 1.2.4.1

r-a-y
Keymaster

@r-a-y

13 years, 9 months ago

Okay, I think John is working on a fix for this:
https://trac.buddypress.org/ticket/2493

It’s a known bug, sorry for making you jump through hoops!

Ali Erkurt
Participant

@alierkurt

13 years, 9 months ago

And I can’t upload a new avatar to replace the existing one. I tried to upload 1.2.41 version back but it didn’t work. My site is down for 15 hours due to this problem.

r-a-y
Keymaster

@r-a-y

13 years, 9 months ago

@alierkurt – Is BuddyPress activated network wide on your WP 3.0 install?

Ali Erkurt
Participant

@alierkurt

13 years, 9 months ago

Yes Ray. BP is activated network wide. And the link you gave me which John is working on it is the same with my problem.

Ali Erkurt
Participant

@alierkurt

13 years, 9 months ago

@r-a-y I’ve uploaded an SS for the group avatar to the ticket:

https://trac.buddypress.org/attachment/ticket/2493/groupavatar.JPG

r-a-y
Keymaster

@r-a-y

13 years, 9 months ago

Can you copy and paste the image location for a broken group avatar?

Ali Erkurt
Participant

@alierkurt

13 years, 9 months ago

http://mysiteaddress.com/files/group-avatars/130/2d1fbb3c762da37bc1dd5feaf5ed97b3-bpfull.jpg

When I locate the file from FTP, I see the avatar file is there. The path:

wp-content/blogs.dir/1/files/group-avatars

It replaces the path with adress.com/files/group-avatars

It’s still working in my beta site with the same way.

r-a-y
Keymaster

@r-a-y

13 years, 9 months ago

You could temporarily try setting the BP_AVATAR_URL and BP_AVATAR_UPLOAD_PATH in wp-config.php:

Read this for more details:
https://buddypress.org/community/groups/how-to-and-troubleshooting/forum/topic/bp-1-2-4-custom-bp_avatar_url-change/#post-56257

Change the variables to suit your install and see if that works.

Ali Erkurt
Participant

@alierkurt

13 years, 9 months ago

I tried that too. When I change the variable to suit my install, I only get gravatar avatars which are otomatically generated. This didn’t help either.