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Comment to Updates not triggering notification


  • Paul Bursnall
    Participant

    @style960

    Can I confirm the if Member A posts and updates and Member B comments on it, Member A should receive a notification to advise of Member B’s comment? As the Buddypress site states “A member replies to an update or comment you’ve posted”.

    This isn’t working for me across 3 different test sites, each with a different theme, and one of those sites running BP 2.1. The other two sites are running 2.1.1.

    The email notification is triggered, but nothing is shown on the front-end of any site.

    Thanks,
    Paul.

Viewing 8 replies - 1 through 8 (of 8 total)

  • hypnoscribe
    Participant

    @hypnoscribe

    Did you get this fix? I am having the same problem. I get email notifications. I get notifications for private messages. But nothing for any other activity.

    Dominic


    milenushka
    Participant

    @milenushka

    Me too!! @style960 you have an eye for details! What is this about now..:(


    Paul Bursnall
    Participant

    @style960

    @hypnoscribe @milenushka To be honest I deactivated and uninstalled Buddypress a few weeks ago. There was no response to this query and given it’s a key part of the BP experience I found that quite disappointing. Although at the same time, I do acknowledge the plugin is maintained by volunteers. I’m now using a different plugin for a community feature which expands on the default WordPress user accounts, and links nicely with the big social networks for good exposure. Sorry I can’t help in resolving this.


    @mercime
    Participant

    @mercime

    @hypnoscribe @milenushka @style960 default notifications are posted at https://codex.buddypress.org/member-guide/notifications/ set up in your Profile Settings > Notifications panel. If the feature you need is not available, do create a ticket in BP Trac. Log in using your WP username and password.


    Sebastian
    Participant

    @sebacar

    Wow, I’m not the only one then!! I posted this on Trac about 10 minutes ago.

    https://buddypress.trac.wordpress.org/ticket/6057#ticket


    Paul Bursnall
    Participant

    @style960

    @sebacar @mercime Hi Sebastien, from looking at replies to your Trac ticket, I think something is being lost in translation between ourselves and the devs.

    To quote the official documentation :

    Notifications are a central aspect of the user experience on a BuddyPress site. By default new notifications are displayed in the admin bar profile menu, right next to the navigation menus, some themes even integrate the notification counter in other places (like in the header or sidebar of a page).

    Notifications are sent out to your community members as soon as one of the following things happen:

    Activity

    A member mentions you in an update @username
    A member replies to an update or comment you’ve posted

    The activity in bold above definitely stopped triggering notifications on 3 different sites I was testing, where it had previously generated a notification (probably 4 months+ consistently). Quite simply, that notification trigger stopped working. This should not be a new feature, it was already there.


    Sebastian
    Participant

    @sebacar

    Hi Style960, Yep as far as I can remember it worked! It definitely is NOT a new feature to be implemented. I don’t have much time now but I think the best thing to do is to download an old version of BuddyPress and… test it.

    If it works I’ll try to make a diff and see what changed. Let’s keep in touch 🙂


    Paul Bursnall
    Participant

    @style960

    @sebacar Maybe the documentation quoted above could be written better. You’ll notice comment replies do trigger a front-end notification if you use the @handle of the member you’re replying to.

Viewing 8 replies - 1 through 8 (of 8 total)
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