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Issue after importing pages from other site


  • nonasun
    Participant

    @nonasun

    Hello,

    When I setup a new website using content/widget/customizer importer, looks like some WordPress features are broken.
    1. Register page, the format for different field are gone, all fields are scrambled together.
    2. In Group and Members page, it shows “Loading the groups of the community. Please wait.” or “Loading the members of your community. Please wait.” But it never returns group/members while I can visit the group/members directly.

    Any idea where to check why this is happening?

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)

  • shanebp
    Moderator

    @shanebp

    BuddyPress will not use the content from pre-existing pages.
    It injects all content into each page assigned to each component.

    Please review this content from the BP documentation.


    nonasun
    Participant

    @nonasun

    Thanks for the quick reply. When I said import, I mean the other website is also using WordPress. I did get 2 Register page after importing. I set the original Register as the page for Register in BuddyPress Settings -> Pages. The page did load with all the injected fields like:
    Username (required)Email Address (required)Choose a Password (required) Confirm Password (required).

    But the problem is they are all in 1 line.

    Thanks


    shanebp
    Moderator

    @shanebp

    To determine if it is an issue related to your theme, please try switching momentarily to a WP theme like 2019 and then checking the registration page.
    Please remember that you need to be logged out to see the register page.


    nonasun
    Participant

    @nonasun

    It’s the same behavior (format missing) after switching to other themes, like 2019. So it’s not an issue related to the theme.

    Any idea where to check?

    Thanks again


    nonasun
    Participant

    @nonasun

    More investigation result. Here’s one example: When I say the format is gone, the icon in front of string “Registering for this site is easy.” doesn’t show. When I inspect the element, it’s there:
    <span class=”bp-icon” aria-hidden=”true”></span>

    But in the Styles, it doesn’t have any of the styles from buddypress.min.css, e.g. “.buddypress-wrap .bp-feedback.help .bp-icon, .buddypress-wrap .bp-feedback.info .bp-icon”

    So looks like it’s due to the problem to load the css file. But I do see the file under /site/wwwroot/wp-content/plugins/buddypress/bp-templates/bp-nouveau/css.

    Comparing that file with the same file from a website which works, they are the same. So the file is good. But somehow it’s not loaded.


    nonasun
    Participant

    @nonasun

    Found more. This is due to the Template Pack. If I change it to BP Legacy, it works (including the search for groups and members). Then if I change it back to BP Nouveau, they are broken again. Looks like I’m having the same issue as this one:
    https://buddypress.org/support/topic/nouveau-group-post-activity-not-shown/.

    Any update on this bug?

    Thanks


    shanebp
    Moderator

    @shanebp

    Because it is specific to Nouveau, it sounds like a javascript related issue.
    Try turning off any javascript minification on your install.
    Usually such functionality includes a way to create an exclusion.
    Try turning off any page caching.
    Some hosting companies are aggressive re forcing you to use various kinds of caching ( wpengine, etc ) so you may not be able to make the changes needed to use Nouveau.


    nonasun
    Participant

    @nonasun

    Found what the issue is and got it fixed. The way I hosted my site is using Azure. When I created an App Service, I selected WordPress app service from Azure, instead of a blank web app service. Looks like there’s something wrong with Azure WordPress app service. After deleting everything under wwwroot and upload files from WordPress 5.1.1 zip file, and setup again, it’s working now.

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
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