You can add that css code by going to Appearance > Customize and then scrolling down to “Additional CSS”. Paste the code in there and be sure to hit the “Publish” button at the top.
This is what the support team told me when they gave me that code:
This is a site-specific issue, which might be because of some coding.
The page ID div element CSS is conflicting with the footer CSS
https://prnt.sc/cc6l9bUxs1yC
A quick fix is you can try placing the below custom CSS code inside Customizer >> Additional CSS
@media only screen and (max-width:767px){
.bp-user div#page {
display: inherit;
}
}
So hopefully that code works for you as well. If not, you could always reach out to the theme developer for more help.
