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The resolution from apeatling (in response to https://trac.buddypress.org/ticket/1356):
If you are allowing @ symbols in usernames, then please add this to your wp-config.php:
define( ‘BP_ENABLE_USERNAME_COMPATIBILITY_MODE’, true );
https://codex.buddypress.org/how-to-guides/changing-internal-configuration-settings/
Worked for me!
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