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The intrim solution I have been advised is to put this into my header: http://premium.wpmudev.org/forums/topic/ie8-compatibility-mode (can’t get the code to show) – you can see it at this link.
This forces (sort of) IE8 to use compatibility view. Now the cropping tool appears without user intervention.
See also: WordPress.org • bbPress.org • BuddyPress.org • Matt • Blog RSS