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Re: over 1000 not activated users.. what do you suggest we do with them?

Both questions you need to investigate, if either of those are true you need to establish why otherwise you will struggle to ever grow your community, I would test ferociously the sending and receiving of emails and how your server might be configured, you may need an SPF record available so certain email servers don’t flag as spam i.e the likes of your hotmail accounts etc

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