[@hnla Participant 14 years, 6 months ago]

It helps if you try and supply a little detail to your post, what setup have you got , versions etc, what have you tried thus far i.e have you followed all the steps to set up these aspects in the BP settings. Are you using a custom theme if so have you performed essential basic step of reverting to the bp-default theme with any plugins installed that may conflict disabled and does the issue still exist then when running a basic standard install.

When you say re-install via ftp how did you originally install? Via a one click control panel install? if so then, yes do perform a fresh install, but after checking issue still exists with default setup