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Reply To: New user activation emails not coming

@krask

Participant

Hey @grafcom, thanks for the response. I did eventually find the email repair. Tried it. It didn’t work. Used a different SMTP plugin that was able to find the error occurring in my system. It is saying this:

Your Web Host provider may have installed a firewall between you and the server.
Contact the admin of the server and ask if they allow outgoing communication on port 25,465,587.
It seems like they are blocking certain traffic. Ask them to open the ports.

If anybody knows how to fix this issue, I would appreciate any help.

I am talking to my webhost provider, Cloudways, right now. It’s been about an hour and they are still working on it. This doesn’t appear to be an easy issue to resolve.

Regards,

Kyle

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