BuddyPress.org

Hi @jseanm69
If I’ve read this correctly if you visit the page on mobile you see all members but not on a desktop, this points to it being a theme issue.
Have you tested using the twentytwenty theme as recommended by vapvarun?
You can use the developer tools (f12) in most browsers to test various viewport sizes which should help you see what is happening with the CSS as the page is rendered at different sizes.