Re: Avatar image problem – other fixes don’t work
Hi Jeff, thanks for your help – I’m still investigating.
1. File size seems not to be an issue, as we’re not seeing it work properly – ever. Maybe 50-100k, typically?
2. Again, seems not to be an independent factor, and neither jpgs nor pngs are working; they’re just exhibiting different symptoms. But both show up in preview, yet neither is getting used as the avatar.
3. 15000 kb max upload size.
4. Allowable formats: jpg jpeg png gif mp3 mov avi wmv midi mid pdf zip
So I guess that rules out the easy solutions. Sounds to me like maybe this is still some strange Gd/libpng/libjpeg issue — even though they’re working elsewhere, I wonder if for some reason BP is calling them differently? Maybe time to do some PHP image processing tests, independently?
Is there anywhere in which the developer side is documented; i.e., so I can check out on the back end how BP handles this as I look at the code / functions?