@praisehim : That sounds a tricky issue. Have you tried removing all plugins if you are able? I ask this as sometimes other plugins can interfere so stripping back to the basic install can be a great starting place.
If that doesn’t work the link that Chouf1 explains how to give us more information. However, it may work and you can find if another plugin is culprit.
@chouf1 : it’s cool, no need to link that to users they are just wanting help and everyone is at a different level – there are things we can offer to do without just linking 🙂
