Reply To: Send Welcome Email
I think the problem is that they never get a sent an email with their account details (username and password) when they join.
You mean they don’t receive an activation email? They should already know what their username and password is because that’s required when you register.
Have you checked whether it’s your site that’s not sending the activation email or whether it’s their email service provider (gmail,yahoo,hotmail,aol,etc) that’s blocking your email and/or sending it to user’s spam folder?