BuddyPress.org

I’m also having issues with resizing avatars. Nobody has any ideas? The software gives me a page to resize the Avatar, but no way to actually crop it. Then only a small corner of it shows up.

Frustrating.

Update:
I also repeated the process above with the default buddypress theme activated and the problem issues were the same.

I also found from a post a couple of years ago that it could be that there was not a GD image package installed on the server. We have the following installed:

GD Graphics Library version 2
GD is a graphics library. It allows your code to quickly draw images
complete with lines, arcs, text, multiple colours, cut and paste from
other images, flood fills, and write out the result as a PNG file.
This is particularly useful in World Wide Web applications, where PNG is
one of the formats accepted for inline images by most browsers.
.
This is the runtime package of the library, built with XPM (X pixmap)
and fontconfig support.
Homepage: http://www.libgd.org/
Original-Maintainer: GD team
Package libgd2-xpm
Class K-O
Version 2.0.36~rc1~dfsg-3.1ubuntu1
Vendor Ubuntu Core Developers
Architecture amd64

I am having the same problem:

I am trying to upload a picture from my computer for an avatar. Size at 50×50 and 100×100 , 300×150 the pictures upload fine, then the crop picture button and select box, after expanding the selection box for cropping ( the section to be cropped shows up next to picture) clicking crop picture button, refreshes the screen and produces this error .. There was a problem cropping your avatar, please try uploading it again. Tried this multiple times in both current versions of FF and Chrome. Same results.

ps. I had buddypress media plugin installed after deleting the problem was the same.

A bit more background, tracked back the location of the avatar pictures – wp-content/uploads/avatars ; The owner and group on the dir, subdir, and files are siteower and siteowner just like all of the other folders and files – the directory was set to 755 and files to 644; there were jpgs in my avatar folder for all my attempts at adding an avatar. Just to see what happened I changed all the files to 755 and attempted another upload, same error and the uploaded file had the permission set at 644.
Process details:
The upload worked , then the crop function fired and after including the full 100×100 image in crop selection and clicking crop. The Same “here was a problem cropping your avatar, please try uploading it again.” Error came up again.

Any suggestions?

System info:

Infinity Version: 1.1a
Developer Mode: Disabled
BuddyPress: 1.6.1
MySQL: 5.1.66
Permalinks: custom
PHP: 5.3.2-1ubuntu4.18
WordPress: 3.4.2
WordPress multisite: no

I suggest if you are unfamiliar with Cpanel then reading through the docs might be a good idea:

http://docs.cpanel.net/twiki/bin/view/11_32/CpanelDocs/FileManager

I do not know if file manager will help in this instance, but I presumed it would show you what owner/group settings were in effect for various directories, more than that I can’t really help with. i’m not sure what the issue is or whether it is related to owner/group settings but usually it is. As you have a VPS the next step might have to be familiarising yourself with the Linux command line via a shell putty, bash and looking up the use of the ‘chown’ command.

If you have a VPS then yes there is a certain onus on you to manage your server!

If you are managing things via a control panel then in theory when you set the user /domain cpanel should have set the correct group/owner but I can’t really advice as I don’t use control panels much, preferring to grub around on the cli interface to manage my servers.

Use the cpanel file manager to inspect what group/owner is reported for those directories and work it out from there.

As shanebpx says permissions and group/owner are slightly different things what this sounds like is your web server or user does not have the correct access to be able to write to the folders/directories, as I said best contact your host to resolve this or if you have ssh access to your server then look up Linux ‘chown’ to understand how to change this around. What you don’t really want to be doing is changing perms to 777 as that’s ‘world writeable’ an insecure and unnecessary set of permissions.

Permissions and owner/group are two different things.
If you can’t change the owner/group, talk to your hosting company.

I would check with your host to see what group/owner permissions are set for uploads folder and for avatar folders.

Looks like you’ve fixed the issue, I see an avatar http://www.latestsightings.com/members/ossendryver/

And can you upload images in general i.e can you use the WP media library uploader to add an image to your library?

check your css, mybe there is a conflit with others css class

Hi,

I agree that it would be a great feature add if users need not have to run a third-party avatar-resizing plugin/program. Presently, all our users have been asked to run a free utility available here: http://www.picresize.com/. This additional step can be bypassed if BP provides image resizing facility in the front end.

Did you change to bp-default theme to check if the same issue crops up when you set registration as home page?

Have checked and multichecked wp.config, have checked htaccess, have totally replaced all wp-include and wp-admin files and root folder php files to original, have set folder permissions up to 777 on wp.content and set to recurse, have tried every theme, including default BP…. avatars go blocky after a while, and when you try to upload any avatar via BP Change Avatar, it uploads fine but then shows a block size of about 80 pixels by 80 pixels of the image uploaded’s top left hand corner only..

Any ideas on ending this nightmare… and no not gravatar. Also I found that when i upload via admin dashboard using say plugin like Local Avatar, it works fine… Yep, removed just about all plugins, including Quick Cache… totally lost on this

same issue – and guess followed by absolute silence,

yep i have same issue

@yidamweb #2. Not quite sure what you mean by “straightforward” manner because it already is straightforward to me. Perhaps we’ll see your point if you explain what your expectations are when you upload the image and move the cropping tool to cover the area of the image you wanted to show up as your avatar.