BuddyPress.org

Just some basic questions: multisite (which is important as a different process)? registration steps completed? data in mysql for a failed user signup? (check _users->”user_status” and _usermeta->meta_key->”activation_key”)

I was pointing out the php file and functions – if you wanted see the flow of the signup. (wp_insert_user, setting user_status, generating and saving activation_key, sending activation email to user). You mentioned “My install of wordpress does send emails successfully, until I activate Buddypress (then it breaks).” BuddyPress uses the same WordPress functions to send an email – so nothing changes in that regard but maybe some weird oddity in your setup causing a null email address or some other unpredictable result.

Rich was asking whether you could confirm that an important stage was definitely being completed correctly as that helps narrow down the areas to troubleshoot.

Using a tool such as phpMyAdmin (MySQL DB manager) find the table called ‘wp_signups’ and confirm that emails that should have been sent and received do indeed have a valid set of entries for registration i.e activation key.

everyone here is a volunteer and may not read every single thread or know the answer to every unique issue. probably does not help when being a bit off-putting.

All sign-up steps work until the confirmation message? what is the status in the users table for the failed signup user? does each failed signup user have an activation key in the usermeta table? if so – that at least tells us the bp_core_signup_user process works up bp_core_signup_send_validation_email (which only builds the email message and executes wp_mail() )

have a look in buddypress/bp-core/bp-core-signup.php at the functions and steps.

if you are using multisite, then it is a different process

What kind of support forum is this? If you google about this “buddypress activation email problem” it’s all over the !@#&% place, and no one has an answer? I’ve seen forum after forum post, thread, question, whatever and well over a dozen “fixes”, none of which have worked for me.

This is absurd. Registrars not getting their activation emails and, as a result, not being able to log in, basically renders Buddypress USELESS. I wished I’d known about this before I spent the last three !@#&% days customizing my site.

Here’s an idea… Don’t release this crap without being 110% sure that the most important feature (people being able to become members) works.

And at the very least can you guys answer the question… How can we fix the problem?

The “Mail From” plugin does indeed work. In the Dashboard I had to go to the Settings menu, in there was listed the “Mail From” plugin. The sender email was a nonexistent account, which was the problem. I changed it to an existing account. I just created a new user account in the website, and the activation email was sent out, immediately. And it worked, too.

Problem solved.

Apparently it now does work. Although it took a few hours for my activation email to arrive, it did. But, the sender email address wasn’t the admin email (the one listed as the one from which all activation/notification emails are sent from) it was an weird email from BlueHost. mybluehostusername @box###.bluehost.com.

Should I take this up with Blue Host? Or is something else wrong?

OK, I have a BuddyPress install on my website, which is hosted by BlueHost.

I’m using WP ver 3.0 and BP ver 1.2.5.2.

I have searched all over for the solution to the problem apparently addressed in this thread, but the suggested “Mail From” plugin doesn’t work. I just logged out as Admin, and signed up as a regular user. The site told me my registration is complete, pending my reception of the activation email and subsequent clicking on the link contained.

There was a suggestion in this thread, I think, to go to the Options menu and edit the Registration email configuration, I cannot see any way to do that.

@jeremyrobinson Have you tried the solutions offered in this thread: https://buddypress.org/community/groups/how-to-and-troubleshooting/forum/topic/email-notification-not-working/?topic_page=1&num=15

you’ll have been sent an email with an account activation link, clicking that will activate the account and enable you to log in. (I have just done this myself using my WP3.0 test install).

Cool, glad that worked for you!

Locking this as the last two comments are not relevant to the OP.

@dancunningham, @suzettekussnercom –

Please direct yourselves to this thread:
https://buddypress.org/community/groups/how-to-and-troubleshooting/forum/topic/registration-process-how-to-remove-the-activation-email-process/

Welcome Pack will also do this in next version; I’m working with @crashutah on it. (end plug, hehe).

Use the BP Disable Activation plugin by @crashutah –
https://buddypress.org/community/groups/bp-disable-activation/

Make sure you add a captcha plugin or some type of spam prevention!

Take an activation URL in the activation email (send yourself a fake one if you don’t have one lieing around). Then, go into something like phpmyadmin. Look at the table for users (it’s different if you’re using WP vs. WPMU) and find the activation key. Replace the key in the URL and now you can use that URL to activate the account.

I’ve also heard rumor that someone might be working on a plugin to deal with this type of situation.

My problem with the activation e-mail is that when you click on the link in the e-mail it goes to google page not found listing the URL including the additional code .. however I found that by getting people to copy and paste it into their browser it did work .. not ure what is causing this problem. If it works in the browser why is it not working in the e-mail?

If you’re on BlueHost, there have been issues with the email being sent.

You can try the proposed solution listed here.

Help?!?!?! I am having the same problem except once a new user the hits “Submit Query” (which why does it say that anyway rather than register?) it just comes back to the same page with no error message. I am running WPMU 3.0BP 1.2.5.2. Everything was working fine. I’m not sure if it was the upgrade or a plug-in I installed, or some stupid error I made. I note that the last person who registered was 5 days ago. I am very new at the program and do not know yet how to code (but trying to learn!) I’ve dug all over, but can’t seem to figure it out. I am presenting the site at a conference for a school project, and now it suddenly stopped working! I am a broke grad student, but if someone can help me out, I can throw a few bucks their way if they can help me get it fixed before Saturday! The site is http://www.impacollective.org . I can be reached to chat or email at digitaldance007 @yahoo.com . PLEASE HELP!!!!

That is, of course, an option, but I’m moving a community over from a site that was in Movable Type and Elgg into a new WordPress / Buddypress system and users are obviously attached to having the same username they had before and that people already know them by.

You have to edit the database to manually activate a new user. BP will use whatever mail server settings you have configured PHP for, which may well be sendmail.