Here’s my problem right now. I have WP+BP-based site. I soft-launched to a select 100 or so friends. 75 started the process. Of those, a large-ish number did not get the activation email and did not complete the sign-up process.
The ONLY way I know this is from the few that reported they did not receive the activation email and have asked me to resend – which there is no way of accomplishing this simple task. AND counting the number of users in the admin panel USERS and comparing it to the BP Site Stats plugin that counts the active users.
Should not the Admin–>User area include some indication whether a user has been “activated” or not? AND give us the opportunity to “Re-Send Activation”? Seems like a logical management tool.
@mercime Thank You! I will look into it … right now its WP+BP not multi-site.
I have a similar issue. I know activation emails are being sent. However, some of these emails get sent ot junk and the member doesn’t know to check. When I go to the “Users” section in the admin I see nothing that indicates non-replies as spam and certain no way to “activate” a member.
Is there a way to resend activation?
I have a problem where some are not being received – likely gone into junk folder – and the member needs a new activation setn. Is there a way for me to either re-send the activation email? or simply activate their membership from within the admin?
you also have a header issue when clicking on the activation link from the email… idk if you were aware of that or not?
Anonymous UserInactive
Hi all,
Trying to test out BP for the first time and am having some trouble. I’m on WP 3.0.3, BP 1.2.6, default BP theme, running as a sub-site using subdomains. BP is installed and working for the most part. Tried creating a few test accounts though but the activation emails don’t seem to be getting sent. Figured I’d try just going to the main site’s login page and registering and account, which did generate an email. The link, which pointed to a BP sub site page, brings up:
Fatal error: Call to undefined function bp_page_title() in /home4/poptopcr/public_html/wp-content/plugins/buddypress/bp-themes/bp-default/header.php
Any advice much appreciated.
Josh
hmmm, I don’t have email setup on my server. I have no experience with servers but have managed to learn enough to have my site up. I thought the point of mailFrom was to address the problem off servers not being configured correctly to send mail through WP?
the @alienjackhammer solution worked for me, using the Configure SMTP plug in.
i will check that FAQ as well, thanks for pointing that out.
Are they not getting *sent* or are they not getting *recieved*? Becasue those are two separate issues.
Are you the admin getting email notifies? If yes, then you know the mails are getting sent.
If some users are not receiving emails, do they have hotmail or comcast addresses?
I use Bluehost as well, and had similar problems… I tried just about everything, and the only thing I could do was use an SMTP plugin… This is the one I use: http://coffee2code.com/wp-plugins/configure-smtp/
Here are a couple things I learned, so you don’t have to bang your head as much as I did…
– use ‘localhost’ as the SMTP hostname in the config file
– Make SURE you are using an email address that is being hosted on Bluehost for the username/password
Good luck!
Hi everyone,
this may be a different problem, so i posted this separately. New members are not getting the activation email for our new BuddyPress site.
WP 3.03 single user
BP 1.2.6
BP Album+ 0.1.8
AKismet 2.5.0
Default Template
Bluehost is the server
http://gardenfork.tv/forum/ which is a subdomain
This is a new install I did last week. I have not modified the template or files.
User data and posts imported from Ning, thanks to Boone
thanks again, eric.
Oh so emails are being sent then!
As mentioned work in just WP ensure that option to allow user registration is set and test again and send to an account that you has no issues i.e accounts like hotmail can be problematical as they implement iirc SPF records and will likely reject emails coming from a domain they can’t verify so ensure the sending address is real. There are quite a few threads on the support forum on this subject that cover most of what I can suggest and more, so they are worth tracking down although I admit searching can be awkward.
Hey hnla,
Could i ask what i should be telling my host to change? They are generally pretty good at getting back to me on things but im a little bit lost on what to do with this one. My emails can reach people when i send them and the site sends me notification emails (to my personal email adress that belongs to another domain of mine). Just no activation codes?
Thanks,
Nearly always a server config issue or a email account one i.e no dns records for account, or a control panel such as plesk playing it’s tricks with email settings enabled but directing to a record that isn’t setup.
First thing is to disable BP and just get WP working and sending correctly. use an email account that has definite and legitimate credentials so that email servers don’t reject it due to no lookup records.
You might want to pas this by your server hosts for help with.
Hey guys,
Im having a common issue but the threads so far havent helped me so i started this one, hope you dont mind.
Was hoping someone with a bit more understanding could walk me through what ive done wrong.
Ive setup my website with wordpress via fantastico and then installed buddypress and a theme for it.
Made a test account and waited a while, checked the junk mail folder and no luck.
What do i need to do to set this up so that emails will send? Is it a bug, a server issue or what? Im happy to provide as much information and try what is needed.
Regards,
Ben.
I don’t think it will work with a gmail account (at least without a major hack). It probably has to be somenameofanysort@yourdomain.com Then, you have to make sure that email is setup on your hosting.
I have my own server, I heard this issue is related to my server not being setup correctly to send mail? If I had more details I may be able to fix it there.
I have it setup with a gmail account, is that not good?
Also check to make sure that whatever email you are using in your Mail From plugin actually exists. Otherwise, there are often issues there.
OK, I thought I had this fixed from before but apparently not.
I did a test signup and the activation email was never sent out. So I activated the account. After doing so I instantly received an email saying my account was now setup.
Any idea why I would not receive the first email but receive the second one?
I am using the “mailFrom” plugin which I thought fixed the issue of wp or bp not sending out emails to certain addresses?
hi,
it can happen very often that a new registered BP user does not get the activation email (or does not understand that he should look hie emails).
Not very outstanding until here, but if that user (not yet activated) is trying to login with his username he will always just come back to the blank login screen.
No additional information, no possibility to click on “forgot password” – just nothing.
I know that that there are several admin-plugins to activate a pending user account or send the activation email again, but a simple page telling the user that he has to activate his account or to send the activation email again or something really would do it…
am i a blockhead, or is that a major bug because a social networking in a box is expected as user-friendly while registration and login process? ^^ – just kidding.
best regards
roman
none of my members have received their activation emails i have to manually add them as a member…
it just added the new role but im still having activation email problems
