Search Results for 'activation email'
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February 12, 2015 at 5:11 pm #234351
In reply to: Activation Email Name edit?
jessiewordpress
ParticipantThank you for that plugin! I’ll use that for now π
What would be great is a plugin that helps with that AND editing the activation email AND changing the register/login page to not look like WordPress.
For instance, this is a wordpress website and has this register/login page: https://www.ziibra.com/signup/
Any suggestions for a workable plugin that accomplishes all of this?
February 10, 2015 at 6:32 pm #234243In reply to: Welcome email customize?
jessiewordpress
ParticipantI mean the “activation” email.
Also, is there a way to change the notice you receive after clicking on the activation email link:
You’re almost there! Simply enter your activation code below and we’ll take care of the rest.
(there was no activation code needed, so I’d like to edit this content out)
February 3, 2015 at 10:26 am #233473danbp
ParticipantI guess something is not translated, but in this case, the email text should come in english.
If yo use an “old” translation from a previous version, it is possible that something is missing in your translation.
After checking both portugese version on GlotPress, (pt_PT and pt_BR) it appears that pt_PT is not translated for 2.1.x and to 38% for pt_PT in the dev version – the one actualy used by BP 2.1.1
https://translate.wordpress.org/projects/buddypress/dev
If you use an email plugin, ensure it is matching with WP’s mail action. Or if your theme has is own mail function, check that he uses the same wording as BP (and particulary the $s var) who fires the link.
Code in 2.1.1 looks like this
%1$s,\n \n \n \n Thanks for registering! To complete the activation of your account and blog, please click the following link:\n \n %2$s\n \n \n \n After you activate, you can visit your blog here:\n \n %3$s
January 27, 2015 at 5:16 pm #233024Henry Wright
ModeratorIt’s only kept there until the user clicks on the link in the activation email. At that point, the user gets taken to your website, and the activation key is deleted.
January 19, 2015 at 9:12 pm #232557In reply to: Customizing emails template
capeleng
ParticipantI have used Henry’s method to customize the activation link email, but now I want to tweak the registration email. That’s the email that goes out after the user clicks on the link. How can I filter that?
January 14, 2015 at 12:23 am #231919In reply to: Email activation not working
marcomarquez
ParticipantHey @wikicopter, I think I may be running into the a similar issue. My site isn’t sending out activation emails but somehow manages to send emails when a friendship is established and other activities…I just can’t get the activiation email to work! hopefully someone can help us out π
January 6, 2015 at 11:43 pm #231572In reply to: Customizing emails template
Henry Wright
ModeratorSo if you want to edit also the headers and/or attachments you have to edit the BP core file adding the parameters and the corresponding filters
There is a way around that (you don’t have to edit core files).
Step 1: Filter
bp_core_signup_send_validation_email_to
so the default activation email isn’t sentfunction filter_bp_core_signup_send_validation_email_to( $user_email, $user_id ) { $user_email = ''; return $user_email; } add_filter( 'bp_core_signup_send_validation_email_to', 'filter_bp_core_signup_send_validation_email_to', 10, 2 );
Step 2: Send your own activation email
function my_custom_activation_email( $subject, $message, $user_id, $user_email, $key ) { // Create your $headers and $attachments here // Send the email. wp_mail( $user_email, $subject, $message, $headers, $attachments ); } add_action( 'bp_core_sent_user_validation_email', 'my_custom_activation_email', 10, 5 );
Notes: I haven’t tested
December 8, 2014 at 12:36 pm #230281In reply to: Registration Not Working
danbp
Participant@rohitkatke, @rathodsuraj1
sorry to answer this, but here are 25 pages of topics from people having “the same problem”.If you don’t use X theme, if you don’t use woocommerce and if you don’t use BP 2.0.1, you have NOT the same problem as @jlent14 ! π
It seems to be, looks like, but most probably isn’t. And generally, jumping in others topic or old topics is not a good idea on this support forum.
To all readers
When encountering a registration problem, first thing to do is to test your install without any plugins and one of WP’s Twenty default theme. Ensure that your site send correctly emails. Before activating any plugin, your base WP install must work.
Once WP is OK – you can install BuddyPress and check your permalinks. Pretty permalinks must be activated to get the plugin working correctly.
This point is important, especially if you have redirection issues after BP is activated.
Second point to check is your theme installation.
Proceeding like this will help you to isolate easely the culprit. If:
– WP install: OK
– BP install: OK
– theme activation: problemSo you know here the problem comes from.
While testing your install, you can activate wp_debug (set to TRUE) in the wp-config file. This can give you a lot of information about conflict and/or errors.
Just keep in mind that these information have 2 levels of importance: notice and warning.
While notice are generally harmless, warnings should be taken seriously in account and solved.If WP is the problem, see first the wordPress support
If it’s BuddyPress, see the BP support
If it’s the theme, see the theme support
If it’s any other plugin, see first the plugin support.Thank you for you attention. π
December 6, 2014 at 1:47 am #230234In reply to: Users Are Not Being Activated After Registering
LESLEYSHR1
ParticipantHello again
Sorry, I have just thought of a question. What about the message that comes up stating ‘wait for an activation email’ after people register? Can that be stopped?
Thanks
Sharon
October 26, 2014 at 2:47 pm #227733In reply to: Change link in confirmation email
mohammad-mursaleen
ParticipantSure you can change that link as well as content of confirmation email by adding the following code in you function.php;
add_filter( 'bp_core_signup_send_validation_email_message', 'custom_buddypress_activation_message', 10, 3 );
function custom_buddypress_activation_message( $message, $user_id, $activate_url ) { $user = get_userdata( $user_id ); $activate_url = 'http://www.domain.de'; // change this link to what ever you want. return "Hi $user->user_login, Thanks for registering! To complete the activation of your account please click the following link: $activate_url Thanks, Jesin"; }
For more details you can visit the following link;
http://jesin.tk/custom-buddypress-activation-email/October 20, 2014 at 3:55 pm #220269danbp
Participanthi @ideasdesigninc,
can this be done by editing a language file ?
Yes, this is also best practice and the easiest way to do that, even if your site is in english.
And here a somehow recent tutorial about filtering such messages.
Also to be clear, when it’s time to use, we all made errors. So “it’s not working” is mostly because we did something wrong. π
October 10, 2014 at 6:15 pm #208974In reply to: sign up goes fine, but no confirmation email arrives
bp-help
Participant@caesarhills
Have you tried deactivating all plugins other than buddypress and activating a known theme that works well with BP like twenty fourteen? Sometimes plugins and themes can cause issues with the activation email. If that resolves the issue then you will know it was a faulty plugin or theme.September 26, 2014 at 6:53 pm #201184In reply to: Users able to login without account activation
juliusav
ParticipantThanks for all the tips/suggestions!
I followed the advice @r-a-y gave and switched my theme to Twenty Twelve, and discovered it was a bug with my theme after all. The theme had its own login form that didn’t seem to check for user verification. Fixed by getting rid of that and using the traditional WP login form!
And the other thread I mentioned is: https://buddypress.org/support/topic/users-can-login-without-activationemail-verification/
Thanks again!
September 19, 2014 at 10:16 pm #198015In reply to: Confirm Email Address – Registration Form – HELP
monicajay
ParticipantWhat @arielmeadow is suggesting is exactly what I’m looking for. People insert the wrong email address and then email us on why didn’t they receive an activation key. One time or another it’s fine, but we get a lot of registrations and it’s just a really useful feature.
August 31, 2014 at 6:35 pm #188834In reply to: Activate component
bp-help
Participant@sam01389
Activate component? Not entirely sure what you mean. A user registers on the site then they are sent an email which may or may not go into that users spam folder depending on the server after which they are instructed to click the activation link in that email. If your users are not receiving this email after registration then you may want to check your servers error logs and report back.August 28, 2014 at 5:46 pm #188664In reply to: Invalid Activation Key
dylss505
ParticipantEven though the activation key is said to be invalid when clicking the authentication email, the new user is still created.
After creating a test account I see the authentication key error. However, if I click sign in from this point the new user account works. I was able to login.
Any thoughts?
August 24, 2014 at 12:42 pm #188358Jencina
ParticipantSorry, not all is well.
I edit in my custom “register.php” , but I can’t see anything. This is the code of my register custom page:
<?php global $bp; if(empty($bp->signup->step)) $bp->signup->step=βrequest-detailsβ; ?> <form action="β name=βsignup_formβ id=βsignup_formβ class=βstandard-formβ method=βpostβ enctype=βmultipart/form-dataβ> <?php if ( 'registration-disabled' == bp_get_current_signup_step() ) : ?> <?php do_action( 'template_notices' ); ?> <?php do_action( 'bp_before_registration_disabled' ); ?> <p><?php _e( 'User registration is currently not allowed.', 'buddypress' ); ?></p> <?php do_action( 'bp_after_registration_disabled' ); ?> <?php endif; // registration-disabled signup setp ?> <?php if ( 'request-details' == bp_get_current_signup_step() ) : ?> <?php do_action( 'template_notices' ); ?> <p><?php _e( 'Registering for this site is easy. Just fill in the fields below, and we\'ll get a new account set up for you in no time.', 'buddypress' ); ?></p> <?php do_action( 'bp_before_account_details_fields' ); ?> <div class="register-section" id="basic-details-section"> <?php /***** Basic Account Details ******/ ?> <h4><?php _e( 'PRUEBA', 'buddypress' ); ?></h4> <label for="signup_username"><?php _e( 'Username', 'buddypress' ); ?> <?php _e( '(required)', 'buddypress' ); ?></label> <?php do_action( 'bp_signup_username_errors' ); ?> <input type="text" name="signup_username" id="signup_username" value="<?php bp_signup_username_value(); ?>" /> <label for="signup_email"><?php _e( 'Email Address', 'buddypress' ); ?> <?php _e( '(required)', 'buddypress' ); ?></label> <?php do_action( 'bp_signup_email_errors' ); ?> <input type="text" name="signup_email" id="signup_email" value="<?php bp_signup_email_value(); ?>" /> <label for="signup_password"><?php _e( 'Choose a Password', 'buddypress' ); ?> <?php _e( '(required)', 'buddypress' ); ?></label> <?php do_action( 'bp_signup_password_errors' ); ?> <input type="password" name="signup_password" id="signup_password" value="" /> <label for="signup_password_confirm"><?php _e( 'Confirm Password', 'buddypress' ); ?> <?php _e( '(required)', 'buddypress' ); ?></label> <?php do_action( 'bp_signup_password_confirm_errors' ); ?> <input type="password" name="signup_password_confirm" id="signup_password_confirm" value="" /> <?php do_action( 'bp_account_details_fields' ); ?> </div><!-- #basic-details-section --> <?php do_action( 'bp_after_account_details_fields' ); ?> <?php /***** Extra Profile Details ******/ ?> <?php if ( bp_is_active( 'xprofile' ) ) : ?> <?php do_action( 'bp_before_signup_profile_fields' ); ?> <div class="register-section" id="profile-details-section"> <h4><?php _e( 'Profile Details', 'buddypress' ); ?></h4> <?php /* Use the profile field loop to render input fields for the 'base' profile field group */ ?> <?php if ( bp_is_active( 'xprofile' ) ) : if ( bp_has_profile( array( 'profile_group_id' => 1, 'fetch_field_data' => false ) ) ) : while ( bp_profile_groups() ) : bp_the_profile_group(); ?> <?php while ( bp_profile_fields() ) : bp_the_profile_field(); ?> <div class="editfield"> <?php $field_type = bp_xprofile_create_field_type( bp_get_the_profile_field_type() ); $field_type->edit_field_html(); do_action( 'bp_custom_profile_edit_fields_pre_visibility' ); if ( bp_current_user_can( 'bp_xprofile_change_field_visibility' ) ) : ?> <p class="field-visibility-settings-toggle" id="field-visibility-settings-toggle-<?php bp_the_profile_field_id() ?>"> <?php printf( __( 'This field can be seen by: <span class="current-visibility-level">%s</span>', 'buddypress' ), bp_get_the_profile_field_visibility_level_label() ) ?> <a href="#" class="visibility-toggle-link"><?php _ex( 'Change', 'Change profile field visibility level', 'buddypress' ); ?></a> </p> <div class="field-visibility-settings" id="field-visibility-settings-<?php bp_the_profile_field_id() ?>"> <fieldset> <legend><?php _e( 'Who can see this field?', 'buddypress' ) ?></legend> <?php bp_profile_visibility_radio_buttons() ?> </fieldset> <a class="field-visibility-settings-close" href="#"><?php _e( 'Close', 'buddypress' ) ?></a> </div> <?php else : ?> <p class="field-visibility-settings-notoggle" id="field-visibility-settings-toggle-<?php bp_the_profile_field_id() ?>"> <?php printf( __( 'This field can be seen by: <span class="current-visibility-level">%s</span>', 'buddypress' ), bp_get_the_profile_field_visibility_level_label() ) ?> </p> <?php endif ?> <?php do_action( 'bp_custom_profile_edit_fields' ); ?> <p class="description"><?php bp_the_profile_field_description(); ?></p> </div> <?php endwhile; ?> <input type="hidden" name="signup_profile_field_ids" id="signup_profile_field_ids" value="<?php bp_the_profile_group_field_ids(); ?>" /> <?php endwhile; endif; endif; ?> <?php do_action( 'bp_signup_profile_fields' ); ?> </div><!-- #profile-details-section --> <?php do_action( 'bp_after_signup_profile_fields' ); ?> <?php endif; ?> <?php if ( bp_get_blog_signup_allowed() ) : ?> <?php do_action( 'bp_before_blog_details_fields' ); ?> <?php /***** Blog Creation Details ******/ ?> <div class="register-section" id="blog-details-section"> <h4><?php _e( 'Blog Details', 'buddypress' ); ?></h4> <p><input type="checkbox" name="signup_with_blog" id="signup_with_blog" value="1"<?php if ( (int) bp_get_signup_with_blog_value() ) : ?> checked="checked"<?php endif; ?> /> <?php _e( 'Yes, I\'d like to create a new site', 'buddypress' ); ?></p> <div id="blog-details"<?php if ( (int) bp_get_signup_with_blog_value() ) : ?>class="show"<?php endif; ?>> <label for="signup_blog_url"><?php _e( 'Blog URL', 'buddypress' ); ?> <?php _e( '(required)', 'buddypress' ); ?></label> <?php do_action( 'bp_signup_blog_url_errors' ); ?> <?php if ( is_subdomain_install() ) : ?> http:// <input type="text" name="signup_blog_url" id="signup_blog_url" value="<?php bp_signup_blog_url_value(); ?>" /> .<?php bp_blogs_subdomain_base(); ?> <?php else : ?> <?php echo home_url( '/' ); ?> <input type="text" name="signup_blog_url" id="signup_blog_url" value="<?php bp_signup_blog_url_value(); ?>" /> <?php endif; ?> <label for="signup_blog_title"><?php _e( 'Site Title', 'buddypress' ); ?> <?php _e( '(required)', 'buddypress' ); ?></label> <?php do_action( 'bp_signup_blog_title_errors' ); ?> <input type="text" name="signup_blog_title" id="signup_blog_title" value="<?php bp_signup_blog_title_value(); ?>" /> <span class="label"><?php _e( 'I would like my site to appear in search engines, and in public listings around this network.', 'buddypress' ); ?>:</span> <?php do_action( 'bp_signup_blog_privacy_errors' ); ?> <label><input type="radio" name="signup_blog_privacy" id="signup_blog_privacy_public" value="public"<?php if ( 'public' == bp_get_signup_blog_privacy_value() || !bp_get_signup_blog_privacy_value() ) : ?> checked="checked"<?php endif; ?> /> <?php _e( 'Yes', 'buddypress' ); ?></label> <label><input type="radio" name="signup_blog_privacy" id="signup_blog_privacy_private" value="private"<?php if ( 'private' == bp_get_signup_blog_privacy_value() ) : ?> checked="checked"<?php endif; ?> /> <?php _e( 'No', 'buddypress' ); ?></label> <?php do_action( 'bp_blog_details_fields' ); ?> </div> </div><!-- #blog-details-section --> <?php do_action( 'bp_after_blog_details_fields' ); ?> <?php endif; ?> <?php do_action( 'bp_before_registration_submit_buttons' ); ?> <div class="submit"> <input type="submit" name="signup_submit" id="signup_submit" value="<?php esc_attr_e( 'Complete Sign Up', 'buddypress' ); ?>" /> </div> <?php do_action( 'bp_after_registration_submit_buttons' ); ?> <?php wp_nonce_field( 'bp_new_signup' ); ?> <?php endif; // request-details signup step ?> <?php if ( 'completed-confirmation' == bp_get_current_signup_step() ) : ?> <?php do_action( 'template_notices' ); ?> <?php do_action( 'bp_before_registration_confirmed' ); ?> <?php if ( bp_registration_needs_activation() ) : ?> <p><?php _e( 'You have successfully created your account! To begin using this site you will need to activate your account via the email we have just sent to your address.', 'buddypress' ); ?></p> <?php else : ?> <p><?php _e( 'You have successfully created your account! Please log in using the username and password you have just created.', 'buddypress' ); ?></p> <?php endif; ?> <?php do_action( 'bp_after_registration_confirmed' ); ?> <?php endif; // completed-confirmation signup step ?> <?php do_action( 'bp_custom_signup_steps' ); ?> </form> </div> <?php do_action( 'bp_after_register_page' ); ?> </div><!-- #buddypress -->
August 9, 2014 at 5:27 am #186344In reply to: Activate your Account
hkcharlie
ParticipantSorry, that is not what you would expect of a user.
What I did was log out, shut down my browser session, ran CCleaner to clear cache etc then went about registering for my website like a new user would.
Filled in the registration page, got a message to check my email, so went to my email and clicked the link, this opened another tab which read “Invalid Activation Key”.
1) You would not expect your new users to close their session before going to their email for the activation key.
2) On the page that says “Invalid Activation Key” there is a box that says “Please provide valid activation key”. Nowhere on the email that is created does it say “this is your activation key” you need to be a little tech literate and cut it out of the URL that is posted on there as the link.
I can’t expect new members to be doing either of these.
How can I change this ?
August 3, 2014 at 9:58 pm #185894growingforward
ParticipantI’m having the exact same problem with new use registration. They get the confirmation email, but when they click on the link it goes back to my home page with the:
‘invalid activation key’ message and a box to enter a number.
Seems like there hasn’t been a resolution to this so far, can anyone help?!
July 14, 2014 at 2:04 am #185069In reply to: I would like to disable Email activation
RomanSB
ParticipantBump.
Welcome Pack 3.3 seems to still be functional, although not updated. It has the option to customize or disable Email Activation.Solved….finally. :p
July 9, 2014 at 6:47 am #184916malathis
ParticipantHi,
I have checked about this issue in the forum. Many questions raised about the “Invalid Activation key” issue, but nobody reply to solve this.
No one give best solution to solve this problem.
Please anyone help me to fix this issue,because i have tried with last one week.
I have another one question below
After sending the confirmation link to email, if i “Sign In” with created user details it is not connected.It shows “ERROR: Invalid username. Lost your password?”
So i have used my email id in Forget password field. But is shows “ERROR: There is no user registered with that email address.”
What is the issue? Please anyone help me to solve.
Thanks..
July 2, 2014 at 8:08 am #184669bp-help
Participant@malathis
You will probably find after clicking the activation email that you can actually log in to the site if you want to try it even though the invalid activation key message is displayed. This issue has been brought up many times on the forums so do a search of how others resolved it.June 2, 2014 at 12:21 pm #183570In reply to: Confirm Email Address – Registration Form – HELP
monicajay
ParticipantAnyone, please?
This is a good way of preventing people from inserting their email addresses wrongly and also to prevent them of sending us emails on why they didn’t receive the activation email…May 29, 2014 at 1:54 am #183432In reply to: Bluehost Activation emails being filtered
Zane
ParticipantSo my final analysis is that something about buddypress activation emails being sent by spam registration that is causing third party email companies like gmail, hotmail, yahoo to blacklist my domain which in term causes bluehost to block my account from sending email.
What is different between buddypress activation emails and standard wordpress activation emails? Can I disable this change so that the default wordpress activation emails are used?
May 29, 2014 at 1:51 am #183431In reply to: Bluehost Activation emails being filtered
Zane
ParticipantSmall update with regards to bluehost. I have been exchanging emails with them regarding this email. For your reading enjoyment.
First Bluehost tries to accuse me of spamming
Hi, it appears your emails have been reported by multiple providers
(such as yahoo or comcast) as containing spam, this in turn has flagged
our outbound email filter. We have removed your domain from the filter
for now. To prevent this, I would advise the following:If you are sending email via email lists or a third party ad vendor:
BE sure you are not using any purchased lists
Be sure 100% sure the emails you are sending to are emails that those
people want to receiveBe sure you are using a double opt in when adding to your email lists
Be sure you are not sending to ANY spam traps- a spam trap is created by
multiple providers, it is an email that is never given out and found
only in source code. If a spam trap receives an email from a domain,
this is a clear indication that domain is using an email list that was
not created by people opting in, which is against the terms of service
and is considered spam.Further more, be sure you are following our complete terms of service
concerning Sending email:We do not allow the sending of unsolicited mass emails to others. We
have zero tolerance for accounts which contain material that has been
promoted through unsolicited email (spam) or mail fraud schemes, or
which contain pages that promote or condone the sending of unsolicited
email.All emails sent from our servers or sent from another server that
advertise a site that is hosted on our servers are required to stay
within these rules:(1.) You are required to follow all rules in the Can Spam Act
(additional information at:
http://business.ftc.gov/documents/bus61-can-spam-act-compliance-guide-business
)(2.) No purchased lists. Everyone that you send emails to MUST HAVE
CONTACTED YOU DIRECTLY and asked for the information you are sending.
Affiliate opt-ins are not a valid method of opt in.(3.) The list must be double opt in. This means that the recipient must
request to be added, and then you must send an email asking them to
confirm the request.(4.) You must have an automated opt out link; Email based opt out
(mailto: links) are not acceptable.Quoting from the above link:
Please see our Terms of Service at
https://www.bluehost.com/antispam_policy and
https://www.bluehost.com/acceptable_use_policy#spam for additional
information.If you are sending email individually:
Change all email passwords and check all devices/computers for any virus
or malwareConfirm with everyone that uses email from your domain that they are
following the spam rules as stated aboveIf you are sending email through a script or a contact
form/tell-a-friend script:Be sure you have or add a captcha feature on all contact forms or
tell-a-friend scriptsCheck your websites content for any malicious or suspecious files that
should not be thereUpdate all your Websites scripts including themes and plugins
Once you are have confirmed you are following or now applying all of the
above information, you will need to wait for your domains reputation to
become clear. We have no time frame on how long this takes as our
outbound filter relies on information from other providers to determine
this.In cases of a compromised script/email:
Change all your passwords to your emails
Update all your email scripts
Check for malicious files hidden within your sites
Secure all devices that access your account.
We hope this information helps you.”
****ENDQUOTE****
If you have any other questions please reply to this ticket, chat us, or call our technical support line which is open 24/7.
My response to the bluehost response above
I send no emails from this account. I don’t have any email accounts
associated with this domain. I only use one email forwarder to send any
email sent to admin@site.com so I am not really sure any of
your analysis below holds any ground. Please provide any information to
back up your summary? What email account was sending messages?There is a bigger issue at hand here. Look at the buddypress FAQ. Why
do you think that out of every web host they only call out bluehost?Your resolution was the same resolution that was put in place a month
ago. How do I prevent my account from getting flagged again? Please
find out what it is about buddypress that is causing bluehost to
incorrectly flag accounts as spam accounts.Bluehost continues to stick to the assumption that my account is spamming
Thank you for contacting Technical Support. We understand that sending out emails is vital to any business. Since you are on a shared server, all email you send out uses shared mail servers. Our filter system is in place to prevent our mail servers IP from becoming blacklisted by third party companies. When this occurs, it will block the ability of all of our customer accounts to send out emails. The process then becomes long and complicated once it has been flagged. In order to prevent this we have put in place several services to prevent this from happening.
We don’t solely check blacklisting services to see if a domain and or IP address is being blacklisted. One of the spam prevention tools that we have in place relies on reports from other email and internet service providers; such as yahoo, comcast, broadband and others. The reports were generated by those who receive the emails and are marking them as spam or junk. We do not have the ability to view who specifically flags the email. Due to this, we can only rely on the reports from these major providers that report them to us. As we do not have control as to if they flag it or not, we cant control if your domain gets listed or not.
I would recommend checking through the lists that you send out and remove any email addresses that you get bounces from. You can then remove that email address from your list. Over time people may forget that they had signed up for your list and are simply marking your messages as spam/junk. It might be a good idea to email your list and have them opt-in again to your list. You can then remove those that do not opt-in to ensure that that those on the list are legitimate.
If you have any other questions please reply to this ticket, chat us, or call our technical support line which is open 24/7.
My response
I don’t think you are reading my email responses. I do not send emails
from any account on this domain. The only emails that are sent are
registration activation emails. How is my domain getting black listed
if I am not sending emails?Their response. Apparently my email forwarder to my own account is also somehow sending spam email to other people and buddypress is responsible for spam.
Hello,
You send e-mail via buddypress, you also send mail via the forwarder. These both contribute to the blacklist you’ve now been added to.
My response. I request information on what about the activation emails is causing my site to get blacklisted
I have only received one email via the forwarder and that wouldn’t put me
on a black list. Therefore the activation emails must be what is putting
me on the blacklist WordPress installations get registration spam all the
time but they do not get the sites blacklisted. What is it about
buddypress that is triggering the blacklist?Their response. It is top secret.
Hello,
We release no specifics on the exact criteria incorporated to flag the contents of e-mail messages to prevent our filters from being defeated. Generally, quantity of messages sent, specific reports of spam e-mail from third parties, internal links or keywords associated with known mass mailing agencies, or a combination of all of the above can lead to the domain’s reputation being reduced to the extent that it requires intervention.
My final response tonight
Very well,
The net sum is I do not send email from this account. The only email sent is activation emails sent by wordpress/buddypress. I have had the typical spam troubles dealing with fake registrations from spammers and I assume those spam registrations are flagging the spam filter. I have never had this issue with wordpress spam activation emails flagging one of my accounts as spam so it is clear that SOMETHING about the buddypress activation emails is to blame (it is the only variable that has changed). This fact is reinforced by the fact that buddypress calls out bluehost.com’s failure to address this email in their FAQ https://codex.buddypress.org/legacy/faq/
[quote]BuddyPress isnβt sending out emails (eg. activation emails, email notifications). This appears to be a problem with certain web hosts (Bluehost primarily). Members of the BP community have had success using]/quote]
I have provided a copy of the activation emails my account is sending on my previous ticket for analysis. I have changed nothing to the default buddypress activation emails.
Please invest some time in identifying why this very popular wordpress plugin is triggering spam filtering by bluehost email. I am happy to make any modifications to my code to resolve this issue and I am sure the buddypress community would love to remove this section from their FAQ. I appreciate your support addressing this issue. Thank you for your continued support with this issue. I have invested a lot of time and effort into this project and I would hate to see it die because bluehost continues to flag my account incorrectly due to an error in the spam filtering software on bluehost’s end. Thank you.
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