BuddyPress.org

I think the problem is that they never get a sent an email with their account details (username and password) when they join.

You mean they don’t receive an activation email? They should already know what their username and password is because that’s required when you register.

Have you checked whether it’s your site that’s not sending the activation email or whether it’s their email service provider (gmail,yahoo,hotmail,aol,etc) that’s blocking your email and/or sending it to user’s spam folder?

Does anyone have a solution for this? I am facing the same problem. Some new users are not receiving the activation email. It is not going to their spam folders. I estimate about every 5th user does not get the email. I can tell who doesn’t receive the email because their Forum Role is blank. Is there a way to generate and re-send the activation email, or manually activate these users? Thank you.

I had the same issue and I want to share here what I did to make activation emails reach the inbox (especially in Gmail):
– added SPF and DKIM DNS records in order to certify that the e-mails are legitimate, especially if your host uses a third party service to send them, or they get sent from a different domain
– changed the default “from” e-mail address and “from name” fields using a plugin. I used WP-Mail-SMTP plugin that also allows me to use my own e-mail address (like a google apps one), but there are plenty others that you could use

After these steps the e-mails were still being marked as spam by Gmail and the only thing left was to edit the activation e-mail content itslef. Thank you Paul for adding the option in Welcome Pack plugin. I enabled “Customise the emails sent by BuddyPress, either in plain text or rich HTML versions.” I then edited the content and subject by adding more text and there it was, activation e-mail wasn’t marked as spam anymore.

I hope this helps someone else as I spent quite some time making it work 🙂

people who have registered but never clicked their activation links in the generated emails would be the people who only show up in the backend not sure if it has anything to do with wanguard probably best to test the registration process yourself to determine if an actual issue exists (both with and without that plugin activated). if an issue does exist with their plugin, they would best to ask about it, i would think.

you may want to look into s2 member i think it can handle everything you are trying to achieve also i don’t think you should be so concerned about the buddypress activation process as opposed to the wordpress activation for security reasons i believe if anything the buddypress slightly more secure but for the most part i think they’re the exact same thing (other then the additional default email verification step for buddypress) in fact if someone registers for your site but fails to activate they will be a regular wordpress user and not listed with your other buddypress members.

Recently we have updated to the new BuddyPress 1.6.2. Ever since the upgrade, the confirmation email is not going out to members attempting to register as new members. Our site is http://rotarymeansbusiness.com/. We now see that others are having this problem. We did not have this problem before the upgrade. We also use the plugin “Buddypress Pending Activations.

Please advise,

Wayne Rowlands

just wondering do you get any emails that wp generates or are the activation emails the only ones not being sent?

Thank you, we will check it All out. I would rather not have to have another plugin so if your recommendations will fix this it would be great.

Hello,

Just bumping old thread if someone still find the solution. 🙂

You can disable sending activation email to new registrant by adding code below into your theme/child theme functions.php

`/* disable sending activation emails */
/* place this in your child theme’s function.php */
add_filter( ‘bp_core_signup_send_activation_key’, create_function(”,’return false;’) );`

Or I also put the code above on Pastebin:
http://pastebin.com/h6hCidML

Thanks,
Budi Nusyirwan

Note of warning one click installs can and often are problematic and not recommended. As for credible host, I take your word for that 🙂 Ask them to ensure your IP has a correct PTR record set and go to http://www.openspf.org/ and create a txt SPF entry to add to your MX records this will help certain email hosts to accept email from your server when it comes via your domain records or associates your MX records and the server as being allowed to send email on behalf of that domain and isn’t just some open spam relay.

Oh and yes perhaps the codex/ or that thread could do with a preface about the nature of this problem, sadly I have actually written in depth twice iirc on this issue when in the past there seemed to be a spate of this troublesome aspect, but not sure it’s possible to find those now.

Big problem is that many email providers latched onto a series of email protocols to use as a means of checking that received emails were from genuine sources  and not spam, problem was/is these protocols are not mandatory ones to have such as PTR records but due to this those sorts of records, as arcane and complicated as they are become necessary.

Without detailed knowledge and access to your server it would be hard to speculate as to where the issue lies. A plain vanilla WP install will send out emails quite happily, that is if the server is configured correctly, sendmail is sometimes problematic and postfix often recommended as an alternative. If you have things working now using a plugin to manage the issue then all well and good, it’s just that it masks an issue elsewhere really, and personally I’m not in favour of plugins used to manage aspects such as this.

I would advise you check you have correct PTR record for your IP address, and also set a SPF record along with your MX records doing these two things can drastically affect how mail servers receive your mail or reject it if not happy these two items exist and check out as valid.

Thank you Hugo, unfortunately we have checked and IT has checked, we have created test accounts and registered, setup other accounts and tested for password change emails. They are simply not arriving. Can you make a suggestion other than the above where we may have made a mistake in the set-up. Something that needs to be checked? I am really running out of time… Thank you for any assistance on this.

For the record you do not really need to be adding further plugins to WP to sort out what is actually  not an issue ever related to an application but rests at the server / domain level and in correct server sendmail or other versions of smpt/relay programs configurations and of properly configured email dns records, and requires a little technical knowledge when things don’t work out of the box. Plugins will try and bridge that gap between  correct configurations, and users technical knowledge and I guess if they work alls well and good, but better is that things are sorted out at the real point of  breakage.

So just to clarify this does not need to be done so that WP/ BuddyPress can send emails they have no problem sending emails as long as the server and domain records are correctly setup.

If  your emails are being continually dropped into spam folders it’s because the email server receiving them isn’t able to validate the server as valid for the domain and you likely need to set an SPF record and possibly reverse DNS records but the latter is usually something the host providing the IP address for the server needs to set.

I am going to check the solution you defined above. I really hope this will be resolved with this solution. Thank you for the info.

Email should work but much can go wrong including things connected to plugins, themes and functions.php or bp-custom.php files.

Presuming the email didn’t go into spam, and WordPress sent emails before installing BuddyPress, then one thing that can be tried is disabling all plugins except except buddypress and the ( un-customised ) bp-default theme.

If this is a localhost/dev site then php / server has to be correctly configured and/or upgraded for email. Alternatively WP Mail SMTP may be useful in this situation…

The main email address is set on the wordpress Settings > General page.

There may be other issues with buddypress in some situations. For more info see: https://buddypress.trac.wordpress.org/ticket/4689 and relevant links on that page.

I am also having this issue on the site I am constructing with Buddypress-Buddyboss. Validation emails are not going out as well as changed password emails. I need a fix before 2 weeks into January and hundres of ppl start logging in on 8 sites. We chose buddy press / buddy boss for its groups and forum features but this is a serious problem I can not move forward with out fixing and the launch date is coming soon. Thanks for any assistance.