BuddyPress.org

It’s neither the fault of WordPress, BuddyPress or Welcome Pack that your emails are filtered into spam folders. I suggest changing the content of those emails so that email spam services are less likely to flag the email as spam. There may also be server configuration changes you could make to help.

I have the same issue, except that the confirmation email goes to spam with Welcome Pack plugin activated whereas when its deactivated the activation email does not go to spam…

I really want to use Welcome pack but obviously in this case I need to keep it turned off!

I’m having this problem as well. I just did a fresh install of Buddypress and I’ve tried to set up two testing accounts. The accounts register the users in my User panel, but the activation emails are not arriving and therefore the users can’t log in and use the site!

Me too, I have a lot of Unconfirmed emails pending everyday … 10 to 20 per day !!
Then I need to activate them manually …
Very annoying !

I cannot find any reason WHY those people didnt get the confirmation email in their inbox …
I asked all of them : did you check your spam filter … but this is not the issue.

Don’t know what to do …?
I’m loosing many subscribers because of this.

I must say I’m using WP last version + BP 1.5 + s2Member + BBpress plugin

Any help appreciated.
(I will try the WP-mail plugin to see if it can solve my problem)

IF wordpress isn’t sending any emails (ie they’re not in spam or junk folders) it may need an extra plugin – see https://codex.buddypress.org/troubleshooting/frequently-asked-questions/
Or try https://wordpress.org/extend/plugins/wp-mail-smtp/ to help diagnose where the issue is and add some extra settings to fix it…

igeekout I completely understand what you mean as I having the same issue. did you ever figure anything out for this, putting an explanation on there is a bit messy for the user.

I have the same problem. New users cannot register after the latest bp update. The activation is sent via email and once you click on the link you are redirected to the new activate page where this error shows: ‘There was an error activating your account, please try again.’
I tried using the key # by itself on the text field but it does not go through.

When you say can’t send out emails are you on a server that has been set up to email? I ask this as you may not be.

Also what happens on activation does it just not send out?

https://buddypress.org/community/groups/how-to-and-troubleshooting/forum/topic/registration-not-working may also help you.

My 3 step solution to this problem is as follows:

1. Install plugin – BuddyPress Pending Activations (https://wordpress.org/extend/plugins/buddypress-pending-activations/)
2. Make hack to plugin function bp_pending_activations_admin() so that it sends an email when a user is activated:
$resendusers = $wpdb->get_results( $wpdb->prepare( “SELECT u.ID, u.user_login, u.user_email, m.meta_value FROM ” . CUSTOM_USER_META_TABLE . ” m, “. CUSTOM_USER_TABLE .” u WHERE u.ID = m.user_id AND m.meta_key = ‘activation_key’ AND u.ID IN ({$userids})” ) );

foreach ( $resendusers as $resend ) {

/* Activate the signup */
$user = apply_filters( ‘bp_core_activate_account’, bp_core_activate_signup( $resend->meta_value ) );

/* If there was errors, add a message and redirect */
if ( $user->errors ) {
echo ‘There was an error activating this account, please try again: ‘. $resend->user_login;
} else {
$to = $resend->user_email;
$subject = “Your ?????? Account Has Been Activated!”;
$message = “Your account has been activated. Go to http://??????/ and sign in with the username and password that you created when you signed up.nnWelcome to ?????!”;
$admin_email = get_site_option( “admin_email” );
$from_name = “??????????”;
$message_headers = “MIME-Version: 1.0n” . “From: “{$from_name}” n” . “Content-Type: text/plain; charset=”” . get_option( ‘blog_charset’ ) . “”n”;
wp_mail( $to, $subject, $message, $message_headers );
}
3. Redirect activation email to admin (to use as a noitification for admin instead of automatically sending activition key to user) by adding this to functions.php:
function change_activation_email_to($content) {
return get_site_option( “admin_email” );
}
add_filter( ‘bp_core_activation_signup_user_notification_to’, ‘change_activation_email_to’);

So the when a new user signs up, they do not get any activation email. That goes to the admin instead. You will need to change the wording in your template to let the user know that they have to wait for manual approval. Admin logs in to WP admin and goes to Pending Activitations and activates the user. An email is sent to user to let them know they have been activated.

https://buddypress.org/community/groups/bp-disable-activation/

OK so I’ve had the same problem and have built a very clumsy workaround.

PROBLEM: When the user click the email verification it sends them to verify.php and logs them in to WP but my Buddypress doesn’t know they are logged in and asks them to login. If the user just ignores the login request there is no problem but users don’t do that so they try to login and get the same “error..please provide a valid activation key” message because the account is already active.

MY RUBBISH ANSWER: The only thing that worked for me was to hide the BP admin bar and handle login links manually then change the text on the verify.php to a simple ‘congratulations, you’re in’ message. The downside of this is that I lost the use of my BP-Sliding-Login-Panel which I love. so I would be very grateful for a real solution to this.

I have been working through a similar problem where WP sends an activation email and the new user replies. The user is then logged in to WP but NOT BP…. so if the user tries to login as BP says they should it will generate an error because they are already logged in!

I am having to tell newly registered users to close their browser then re-open and login.

If someone comes up with a more viable option I would be very grateful.

You can check the time stamps of the emails to get an idea of when the mailsender sent them. That might give you a better idea if it is your mailsender on the server, or something else delaying the emails.

The email delay could be your mailsender, it could be the receiver, or anything in between. Most of the time email is relatively instant, except the times when it isn’t.

” ( preferably not a plugin, Is there some code edits can achieve this)?”

It’s basically the same thing.
https://wordpress.org/extend/plugins/bp-disable-activation/

And your emails not getting sent out in time is a server setting.

First, ask users to check if activation email went to spam folder. If not, wome webhosts have problem with WP mail. Some have used this plugin successfully https://wordpress.org/extend/plugins/wp-mail-smtp/

I have a similar issue where users sign up, get the activation email but are sent to a page asking for an activation key to be entered in an input field. One member on this site told me the key is the in the url. Sure, I realize that. But how do the users know that?

they only need to copy/paste that info if for some reason the key in that URL does not show in their address bar.