BuddyPress.org

There is an issue with hotmail/outlook rejecting activation emails (See the fix here: https://buddypress.trac.wordpress.org/changeset/11862).

Otherwise, the best way to customize your emails is explained here: https://codex.buddypress.org/emails/

Hi, it looks like there is a potential issue with the unsubscribe header (at least causing unexpected behavior from Outlook.com ):

BuddyPress New User Activation Emails & Resends not working

Sounds like your address should be https, and there are ways to improve your server’s setup to handle mail:

8 Best Practices To Improve Your Email Deliverability

Hi, it looks like the issue is unexpected behavior from Outlook.com:

BuddyPress New User Activation Emails & Resends not working

Ending up in spam is not surprising. Email is complicated, and you can check the web for guides about improving email deliverability from your server. Here’s one:

8 Best Practices To Improve Your Email Deliverability

Same problem here. Commented out the If statement and presto the activation emails arrive at Microsoft email services. Hopefully this will be fixed asap.
Thank you jcrr!

Can anyone Tell the method without any plugin . i have the same problem it was working fine on my first domain having 6000+ active suers on https://www.beingtopper.com but i transferred my all content and redirected the old domain to new domain https://beingtopper.net . now no one can register on Beingtopper.net
When a person registers on my website using registration form a message appears saying that an activation link has been sent to the email address you provided, but user receives no email.

Please tell me to solve this.
is there any problem in wp_mail or do I need to config something in my hosting file manager?

It works now for me.

I have just registered a Hotmail account and a Gmail account. Both works.

There some things you can try:

– Go to dashboard -> settings -> buddypress -> pages and change the activation page associated to buddypress, now it’s “Activar” (I think you are Spanish, I’m from Málaga), You can create another page called “Nuevo usuario” and then associate this new page to BuddyPress.

– Restore the emails (Dashboard -> tools -> BuddyPress)

It should work now for you too once you are not adding the Unsubscribe header anymore.

Outllook.com are blocking the emails because of this:

if ( ! empty( $tokens['unsubscribe'] ) && $tokens['unsubscribe'] !== site_url( 'wp-login.php' ) ) {
	$user = get_user_by( 'email', $tokens['recipient.email'] );

	$headers['List-Unsubscribe'] = sprintf(
		'<%s>',
		esc_url_raw( bp_email_get_unsubscribe_link( array(
			'user_id'           => $user->ID,
			'notification_type' => $email->get( 'type' ),
		) ) )
	);
}

If yoy remove this if statement activation mails are sent. This code is located at buddypress/bp-core/bp-core.filters

It’s a new commit, that’s why it worked in previous versions.

To sum up, if you are using BuddyPress 2.9.3, users with Microsoft accounts will not receive the activation email.

First sorry for my spelling in the above messages.

Outllook.com are blocking the emails because of this:

if ( ! empty( $tokens['unsubscribe'] ) && $tokens['unsubscribe'] !== site_url( 'wp-login.php' ) ) {
	$user = get_user_by( 'email', $tokens['recipient.email'] );

	$headers['List-Unsubscribe'] = sprintf(
		'<%s>',
		esc_url_raw( bp_email_get_unsubscribe_link( array(
			'user_id'           => $user->ID,
			'notification_type' => $email->get( 'type' ),
		) ) )
	);
}

If yoy remove this if statement mails activation mails are sent. This code ir located ad buddypress/bp-core/bp-core.filters

It’s a new commit, that’s why it worked in previous versions.

To sum up, if you are using BuddyPress 2.9.3, users with Microsoft accounts will not receive the activation email.

I hope this get fixed in the next version.

Still not working, only when sending from BuddyPress to Hotmail, it DO works when sending from WordPress:

1) Contacted Microsoft support, IP not blocked and everything is correct.
2) Changed activation e-amil template: removed activation related words. I have sent emails with “test” subject and body and only are delivered to gmail, yahoo, etc NOT Hotmail accounts
3) Sent from another IP, same issue.
4) Changed “from” using the “bp_email” action.
5) Done all the steps above again from a clean WP installation with only BuddyPress activated.

It must be a BuddyPress issue. There are a few topics related, something is happening when sending to Outlook.com and no one seems to support.

They get the activation email before the admin has activated their account, they can actviate but then they will get the message that they need to wait for approval.

The users get this message when they have yet to activate their account, it’s a basic feature of BuddyPress – each new user gets sent an activation email.

If you got to your wp-content/plugins/buddypress directory you will find the US translation of BuddyPress – buddypress-en_US,po, make a local copy of this and load it into PoEdit, you can then create your own translation, changing the words how you link, just search for the phrase you want to change.

Same here and I have tried everything. Users are nor receiving the activation email, I can’t resend them, they can only register if I activate manually.

Latest versions of WP and BuddyPress, restored emails, no plugins conflicts, not sending via SMTP either…

There are a lot of people with this issue, not only Shawn and me. This used to work, suddenly failed and no idea what to do to solve it.

Please help, if someone finds out what’s happening please let us know!

Hi Shawn. Short of debugging the outgoing mailbox on your server to verify that the email is actually sent, and then monitoring that inbox for any bounce notifications, no, I don’t have any answers. I think I recall seeing Microsoft’s email services blocking the user registration email because it thinks it’s spam (or a bad link).

You could try, as a test, totally replacing all the words and links (using the BP email editor) in the registration email, and seeing if that gets delivered. I suspect it’s being blocked because of the activation link.