BuddyPress.org

Recently we have updated to the new BuddyPress 1.6.2. Ever since the upgrade, the confirmation email is not going out to members attempting to register as new members. Our site is http://rotarymeansbusiness.com/. We now see that others are having this problem. We did not have this problem before the upgrade. We also use the plugin “Buddypress Pending Activations.

Please advise,

Wayne Rowlands

just wondering do you get any emails that wp generates or are the activation emails the only ones not being sent?

Thank you, we will check it All out. I would rather not have to have another plugin so if your recommendations will fix this it would be great.

Hello,

Just bumping old thread if someone still find the solution. 🙂

You can disable sending activation email to new registrant by adding code below into your theme/child theme functions.php

`/* disable sending activation emails */
/* place this in your child theme’s function.php */
add_filter( ‘bp_core_signup_send_activation_key’, create_function(”,’return false;’) );`

Or I also put the code above on Pastebin:
http://pastebin.com/h6hCidML

Thanks,
Budi Nusyirwan

Note of warning one click installs can and often are problematic and not recommended. As for credible host, I take your word for that 🙂 Ask them to ensure your IP has a correct PTR record set and go to http://www.openspf.org/ and create a txt SPF entry to add to your MX records this will help certain email hosts to accept email from your server when it comes via your domain records or associates your MX records and the server as being allowed to send email on behalf of that domain and isn’t just some open spam relay.

Oh and yes perhaps the codex/ or that thread could do with a preface about the nature of this problem, sadly I have actually written in depth twice iirc on this issue when in the past there seemed to be a spate of this troublesome aspect, but not sure it’s possible to find those now.

Big problem is that many email providers latched onto a series of email protocols to use as a means of checking that received emails were from genuine sources  and not spam, problem was/is these protocols are not mandatory ones to have such as PTR records but due to this those sorts of records, as arcane and complicated as they are become necessary.

Without detailed knowledge and access to your server it would be hard to speculate as to where the issue lies. A plain vanilla WP install will send out emails quite happily, that is if the server is configured correctly, sendmail is sometimes problematic and postfix often recommended as an alternative. If you have things working now using a plugin to manage the issue then all well and good, it’s just that it masks an issue elsewhere really, and personally I’m not in favour of plugins used to manage aspects such as this.

I would advise you check you have correct PTR record for your IP address, and also set a SPF record along with your MX records doing these two things can drastically affect how mail servers receive your mail or reject it if not happy these two items exist and check out as valid.

Thank you Hugo, unfortunately we have checked and IT has checked, we have created test accounts and registered, setup other accounts and tested for password change emails. They are simply not arriving. Can you make a suggestion other than the above where we may have made a mistake in the set-up. Something that needs to be checked? I am really running out of time… Thank you for any assistance on this.

For the record you do not really need to be adding further plugins to WP to sort out what is actually  not an issue ever related to an application but rests at the server / domain level and in correct server sendmail or other versions of smpt/relay programs configurations and of properly configured email dns records, and requires a little technical knowledge when things don’t work out of the box. Plugins will try and bridge that gap between  correct configurations, and users technical knowledge and I guess if they work alls well and good, but better is that things are sorted out at the real point of  breakage.

So just to clarify this does not need to be done so that WP/ BuddyPress can send emails they have no problem sending emails as long as the server and domain records are correctly setup.

If  your emails are being continually dropped into spam folders it’s because the email server receiving them isn’t able to validate the server as valid for the domain and you likely need to set an SPF record and possibly reverse DNS records but the latter is usually something the host providing the IP address for the server needs to set.

I am going to check the solution you defined above. I really hope this will be resolved with this solution. Thank you for the info.

Email should work but much can go wrong including things connected to plugins, themes and functions.php or bp-custom.php files.

Presuming the email didn’t go into spam, and WordPress sent emails before installing BuddyPress, then one thing that can be tried is disabling all plugins except except buddypress and the ( un-customised ) bp-default theme.

If this is a localhost/dev site then php / server has to be correctly configured and/or upgraded for email. Alternatively WP Mail SMTP may be useful in this situation…

The main email address is set on the wordpress Settings > General page.

There may be other issues with buddypress in some situations. For more info see: https://buddypress.trac.wordpress.org/ticket/4689 and relevant links on that page.

I am also having this issue on the site I am constructing with Buddypress-Buddyboss. Validation emails are not going out as well as changed password emails. I need a fix before 2 weeks into January and hundres of ppl start logging in on 8 sites. We chose buddy press / buddy boss for its groups and forum features but this is a serious problem I can not move forward with out fixing and the launch date is coming soon. Thanks for any assistance.

What does the WP Mail SMTP plugin email debug report say?

Does the email leave your host or have you tried googling the error numbers?

The plugin still needs the right settings. The reply from setting can cause email to fail if wrong. pop3 email or smtp also needs to be selected…

Did WordPress send emails before you installed buddypress?

Do they end up in the spam / junk / trash folder?
Have you tried the suggestions in BuddyPress isn’t sending out emails (eg. activation emails, email notifications) on the following page: https://codex.buddypress.org/troubleshooting/frequently-asked-questions/ ?

Hi,

went i went to the city it takes sometimes 15mn and other times over an hour. Any thought ?

You have to give more details on your host, shared or VPS or dedicated, WP/BP version and if you use smtp or phpmail or something else.