BuddyPress.org

Did upgrading to 3.6 beta work? I’m having this exact same problem. I just get a square in the top left corner which when dragged messes everything up BIG TIME! I’m using the GrandMag theme from IndustrialThemes (Premium) but they’ve removed the theme since and are in hiding. Also, this is a site for a client with alot of work gone into it and a week from going public.

I knew I shouldn’t have upgraded! Idiot! There should be a rollback option in WordPress!Or a plugin test mode before you commit.

@applegateian
I would contact that themes author and explain the situation and see if they can help. I am not familiar with that theme but maybe someone else here may have more insight.

@applegateian
See:
https://buddypress.org/support/topic/when-asking-for-support-2/
You need to supply more info than just what version of BP and WP your using like theme, plugins, etc.
I had this issue once and it was a theme that conflicted with js so if your using anything other than twenty twelve or bp-default then activate one of those instead to test if the crop works and if so then you narrowed it down to a theme.

I have pretty much the same problem, I click “upload image” and it takes me to a white screen. Then I can go back a page and it shows my image as loaded and I can continue with further steps to create my group….so what on earth is going on?

Can’t believe how buggy buddypress is….

Your original post suggested that you were having a general issue with avatar cropping, and mentioned ‘mobile’ only as a secondary issue suffixed by ‘difficult as well’

Please clarify if this issue is just with mobile display. If not what is the general outcome from my first post suggestions for troubleshooting the issue?

You will need to supply a fair bit more technical info on what is actually happening when your users try and crop an image, what you describe above is not sufficient to be able to help much with.

fwiw testing cropping an avatar in 1.7 / 2012 theme shows no issues whatsoever.

if you have plugins that might affect things disable them and test again, likewise if you are using a custom theme that may also be causing the issue so enable the bp default theme or theme known to function correctly  – twentytwelve – and check again.

HI, I upgraded to 1.7 the other day and I noticed that I can no longer crop avatar images no matter which browser I use. It just shows up as 2 static images. Anyone else have this bug?

Hi,

I am having this same issue after updating WordPress to 3.5.1 and Buddypress to 1.6.1 last night.

When trying to upload an avatar, I get this error message:

Fatal error: Call to undefined function wp_create_thumbnail() in /home/site-name/public_html/wp-content/plugins/buddypress/bp-core/bp-core-avatars.php on line 521

But if I use a small image (150×150) it uploads with no errors. The cropping tool did seem to be a bit out of sorts, but I got it to work by playing with it a bit.

So it seems that it is related to image dimensions, presumably related to the cropping tool??

Please help!

Thanks

@splendidangst No problem 🙂

You’re awesome for the update @samantha-miller

@rushster Upgrade to BP 1.6.5, change to BP Default theme, and check if avatar cropping issue is fixed in your installation.

@rushster that is strange. Can you post the whole error code? Are you on a shared server by any chance? Have you touched base with tech support of your hosting provider?

@rushster there’s a conflict somewhere. What theme are you using? What other plugins are active in your installation?

Thanks for pointing me in the right direction @mariusooms and @johnjamesjacoby. As this is an old topic but came up first on Google, I thought I’d update with the current syntax:

`define( ‘BP_AVATAR_THUMB_WIDTH’, 50 );
define( ‘BP_AVATAR_THUMB_HEIGHT’, 50 );
define( ‘BP_AVATAR_FULL_WIDTH’, 150 );
define( ‘BP_AVATAR_FULL_HEIGHT’, 150 );`

This is using BP version 1.6.4.

Cheers!